Creative Operations Intern

Binance Accelerator Program

Asia / Taiwan, Taipei / Hong Kong

Marketing – Marketing /

Binance Accelerator Program /

Remote

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Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. Binance is trusted by more than 320 million people in 100+ countries for its industry-leading security, transparency, trading engine speed, protections for investors, and unmatched portfolio of digital asset products and offerings from trading and finance to education, research, social good, payments, institutional services, and Web3 features. Binance is devoted to building an inclusive crypto ecosystem to increase the freedom of money and financial access for people around the world with crypto as the fundamental means.

About Binance Accelerator Program

Binance Accelerator Program (BAP) is a 3-6 month internship program designed for Early Career talent to have firsthand experience in the rapidly expanding digital assets space. You will be given the opportunity to develop your skills at Binance and understand what it’s like to work at the world's leading blockchain ecosystem. As part of your internship in the BAP, there will also be opportunities for networking and development, which will expand your professional network and build transferable skills to propel you forward in your career. Learn about the BAP Program HERE.

Who may apply

Current university students and recent graduates.

*Terms of employment / engagement shall be subject to contract and local applicable laws

We are looking for a Creative Operations Intern to join the Creative Operations team within Marketing at Binance. This is a hands-on role focused on resource and project management. You will help the team plan, track, and optimize how creative work gets resourced, delivered, and measured.

You will work closely with the Creative Operations Lead, Program Managers and Creatives to build visibility into team workload, identify resourcing bottlenecks, streamline processes using AI and automation, and help manage external agency support. This is an ideal role for someone who is highly organized, data-driven, comfortable with project management tools, and excited about using AI to improve how creative teams operate.

What You'll Do

• Resource Management & Capacity Planning

• Support capacity planning processes by tracking planned vs actual resourcing needs, identifying recurring gaps, and suggesting practical ways to make forecasting more accurate

• Partner with Creatives and Creative Operations Lead to identify resourcing challenges, skill gaps, workload bottlenecks, and process inefficiencies using Asana reporting and workload data

• Master dashboards and Asana reporting views to continuously identify automation and process streamlining opportunities

• Monitor the creative pipeline proactively to ensure 95% on-time resourcing for BAU creative requests

• AI & Automation

• Identify repetitive resourcing tasks that can be reduced or automated using AI, Asana automations, or improved workflow rules (task assignment support, workload summaries, capacity reporting, status updates, recurring follow-ups)

• Implement AI-enabled or automation-based workflow improvements that reduce manual resourcing effort and improve consistency

• Use AI to support faster analysis of workload, resourcing risks, and project pipeline data — turning raw information into clear insights for Creative leadership

• Agency & Freelancer Management

• Complete an audit of current agency partners, including scope, performance, cost-effectiveness, turnaround times, quality of output, and fit against team resourcing needs

• Support onboarding, setup, or scope expansion/reduction for agency partners to increase resourcing flexibility

• Define and document standardized agency resourcing protocols in Confluence — how agency support is requested, assigned, tracked, reviewed, and measured

What We're Looking For

• Bilingual English/Mandarin is required to be able to coordinate with overseas partners and stakeholders.

Highly organized and detail-oriented, you enjoy tracking, organizing, and making sense of complex workflows

Strong analytical skills, comfortable working with data, reporting, and dashboards to identify patterns and make recommendations

Proficiency with project management tools (experience with Asana reporting and automations is a strong plus)

Interest in AI and automation, you've used AI tools and are excited about applying them to operational workflows

Strong communication skills

Self-starter mentality, you proactively identify problems and propose solutions rather than waiting to be told what to do

Interest in creative operations, marketing, or project management as a career path

Currently enrolled in or recently graduated from a relevant degree program

Comfortable working in a fast-paced, global, cross-functional environment

Why Binance

• Shape the future with the world’s leading blockchain ecosystem

• Collaborate with world-class talent in a user-centric global organization with a flat structure

• Tackle unique, fast-paced projects with autonomy in an innovative environment

• Thrive in a results-driven workplace with opportunities for career growth and continuous learning

• Competitive salary and company benefits

• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)

Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.

By submitting a job application, you confirm that you have read and agree to our Candidate Privacy Notice.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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