Creative AI Content Operations & Digital Media Design Lead (FMCG, 12-Month Fixed-Term Contract)

Job title: Creative AI Content Operations & Digital Media Design Lead (FMCG, 12-Month Fixed-Term Contract)

About the Role Immersive Experiences & Production at WongDoody brings together creative excellence, design, technical innovation and production leadership to deliver scalable, high-quality experiences—from concept to production. This role focuses on leading AI-powered content production for a global FMCG client, blending creative production, digital design, AI content creation and client leadership. You will coordinate AI content production, work directly with international clients, lead an India-based production team and actively create AI-generated content yourself. You will also help optimize and scale our AI Production Platform to improve workflows, efficiency and production quality.

What You'll Do

• Act as the primary point of contact for a global FMCG client, managing day-to-day communication, project alignment and stakeholder expectations.
• Review incoming creative briefs, assess feasibility and define scope, timelines and production requirements.
• Set up and structure project workflows in collaborative planning environments, ensuring all required assets, information and dependencies are in place before production begins.
• Coordinate and oversee AI-powered content production across multiple brands and workstreams.
• Lead, mentor and provide creative direction to a dedicated India-based production team, ensuring high-quality output and continuous improvement.
• Review, consolidate and communicate client feedback, manage approval cycles and ensure deliverables meet quality standards.
• Take an active hands-on role in AI content creation by generating, refining and optimizing digital assets using our AI Production Platform.
• Serve as the key interface between clients, creative teams, production specialists and technology stakeholders.
• Monitor project progress, provide regular status updates and proactively identify risks, bottlenecks and optimization opportunities.
• Collaborate with creative and engineering teams by providing production feedback, testing new capabilities and helping improve our AI Production Platform.
• Document project learnings, best practices and workflow improvements to support operational excellence and scalability.
• Ensure visual consistency, brand compliance and creative quality across all deliverables.

What We're Looking For

• Several years of experience in creative production, digital design, content production, creative operations or a related field.
• Good understanding of generative AI workflows and production automation.
• Experience managing client relationships and communicating confidently with international stakeholders.
• Proven ability to coordinate projects involving multiple teams, deadlines and deliverables.
• Excellent organizational, planning and prioritization skills.
• Strong attention to visual quality, image aesthetics and brand consistency.
• Ability to provide constructive feedback and guide teams toward high-quality outcomes.
• Experience working with global consumer brands or FMCG clients is a plus.
• Curiosity for emerging AI technologies and enthusiasm for shaping AI-powered creative production.
• A structured, proactive and solution-oriented mindset with a strong sense of ownership and accountability.
• Excellent written and verbal communication skills in English.

Nice to Have

• Experience with global consumer brands or FMCG clients is a plus.

Compensation & Benefits

• Flexible working hours and 100% overtime compensation.
• Work where it works for you. At home or in the office, or any mix you like.
• 30 days' vacation per year.
• Subsidized Urban Sports Club membership.
• Employee perks & discounts through Corporate Benefits.
• Nice people in welcoming teams.