About this role
Court Reporter Onboarding Specialist, Provider Operations
Full-Time, Remote / Hourly, Non-Exempt/ Includes Benefits, PTO, Flexible Schedule, Equity
Steno is growing! We're looking for a Court Reporter Onboarding Specialist to join our Provider Operations team and own the journey that turns a reporter's "yes" into their first completed job. Every reporter you guide across the finish line expands Steno's network and capacity, so your impact is immediate and measurable. We're a diverse team from all over the country (and beyond) and we're crazy about redefining the boundaries of an outdated industry.
Who are you?
You're the person who catches people before they fall. You're highly organized and warm in your communication, and you know how to keep someone motivated when the process feels tedious. You treat your inbox as a core part of the job: you respond promptly, follow up without being asked, and close every loop. You're not just processing paperwork, you're the reason reporters activate, and you'll surface patterns in where they drop off so the whole team can improve the process. You'll work closely with Recruiting and the broader Provider Operations team to make sure every reporter lands well.
If you're looking for a company that offers support, guidance, an abundance of killer GIFs, and unlimited potential to grow into your best self, you can bet we'd love to have you too.