About this role

Counter Sales

Assist customers with product inquiries and purchases. Process sales transactions accurately and efficiently. Maintain a clean and organized sales counter and showroom. Monitor inventory levels and restock merchandise as needed

Grade 12 or equivalent NQF 4 qualifications.
1 year sales experience in a hardware retail, wholesale or similar environment
1 year carpentry experience would be advantageous
Ability to perform basic calculations accurately.
Well developed problem solving and analytical skills
Must be willing to work shifts, weekends, and Public Holidays.
Must be able to work under pressure.
Key Performance Area
Accurate processing of order request received from customers
Accurate processing of sales made by customers
Accurate receipt of payments received and related banking processes
Provide reliable, prompt Customer Service.
Advise Customers correctly on product.
Assist Customer with any product queries.
Assist with Customer complaints timely.
Must be available in area of responsibility.
Assist in other departments as and when required
Product knowledge on all products and services offered
Assist with packing stock away as per allocated bins.
Ensure stock is merchandised immediately after being received.
Ensure sales counters is kept free of stock and in a presentable manner.
Safety (OHSA) compliance (e.g. use of safety gear, ensure Customer, and Employee safety) within area of responsibility.
Stock in area of responsibility is to be merchandised in a safe manner ensuring the safety of Customers and Employees
Be aware of suspicious behaviours or people and report any suspicions to Management.
No product to be loaded for a customer without proof of purchase or required documentation

Values:

Integrity
Complying with generally accepted standards in activities related to the position.
keeps promises.
creates realistic expectations.
is sincere.
handles sensitive information carefully.
shows awareness of values, indicates when boundaries are crossed.
Accuracy
Effectively handling detailed information and being consistently attentive to details.
Works in an orderly fashion.
Ensures that matters are handled in an orderly and accurate manner from start to finish.
Prevents mistakes.
Invests energy in checking his/her work for mistakes.
Client focus
Identifying and actively responding to clients' wishes and needs.
Deals with clients in a friendly manner.
Shows involvement in the client's problem.
Makes clients feel welcome.
Approaches the client's question with a can-do mentality
Personal development
Being aware of one's own strengths and weaknesses: consciously working on personal development.
Is focused on self-broadening and/or gaining more in-depth knowledge.
Follows relevant training programmes and/or looks for opportunities to gain experience.
Seeks and uses opportunities for personal development.
Asks for feedback in order to learn
Ready to take the next step in your career?
Cashbuild is South Africa’s largest retailer of building materials and offers
excellent equal opportunity career prospects for the individual in a
fast-moving consumer goods environment.
Submit your CV

Counter Sales