Counter Sales Associate

About the Role We are seeking a friendly and customer-focused Counter Sales Associate to join our team in Clarksville, TN. As the face of Bosch Home Comfort, you will provide exceptional service, process transactions at the POS, and support a positive shopping environment.

What You'll Do

• Greet customers warmly and assist with inquiries and purchases
• Operate the Point of Sale (POS) system to process transactions accurately and efficiently
• Maintain a clean and organized sales counter area
• Demonstrate in-depth product knowledge to help customers make informed decisions
• Handle cash, credit cards, and other payment methods with precision
• Resolve customer concerns and complaints professionally and empathetically
• Restock merchandise and assist with inventory management
• Collaborate with team members to maintain a positive shopping environment
• Adhere to company policies and procedures to ensure smooth operations
• Assist in warehouse operations for shipping and receiving when needed
• Maintain regular attendance and punctuality
• Perform other duties as assigned

What We're Looking For

• High School Diploma or equivalent
• 2+ years of retail or customer service experience
• HVAC knowledge preferred
• Excellent communication skills with the ability to engage customers effectively
• Strong math skills for accurate transaction processing
• Proficiency in operating POS systems
• In-depth product knowledge or the ability to quickly learn about our product line
• Demonstrated customer service skills with a friendly and supportive attitude
• Ability to work in a fast-paced environment and multitask efficiently
• Physical ability to stand for extended periods and lift up to 25 pounds
• Basic computer skills and attention to detail
• Team player with a collaborative mindset
• Problem-solving skills to address customer concerns effectively
• Inventory management skills
• Willingness to become forklift certified (training provided)
• Regular attendance and punctuality

Nice to Have

• HVAC knowledge preferred

Compensation & Benefits

• Competitive compensation according to agreement
• Premium health coverage
• 401(k) with generous matching
• Resources for financial planning and goal setting
• Ample paid time off
• Parental leave
• Comprehensive life and disability protection