Correspondence Coordinator for Forestry

Job Title: Correspondence Coordinator for Forestry

ONLY OPEN TO CURRENT PARKS EMPLOYEES

Major Responsibilities Under general supervision, with latitude for independent initiative and judgment, perform difficult and responsible administrative work for the Forestry Division. Receive, process, and track correspondence assigned to the Forestry division, including messages routed by the Parks Commissioner’s office and those received via letter, email or phone call from constituents and elected officials. Research and compose accurate and clear correspondence for constituents and elected officials on behalf of the Parks Commissioner, Assistant Commissioner for Forestry, and Chiefs before established deadlines. Work in tandem with other Agency and Division staff to compose and issue correspondence that meets Agency and division standards and close out correspondence in the Agency tracking system. Correspond and interact with constituents via letter email and telephone to answer questions and resolve issues in a professional and timely manner. Assist with the maintenance and development of correspondence templates and tools. Perform statistical reporting on correspondence trends and response times. Assist with the copy editing of documents before the release to the Agency and/or public. Assist with preparation and review of information for media inquiries and elected officials, coordinate materials for council hearings and represent the division at meetings with elected officials as needed.

Work

Location

The Grove, Rego Park, Queens

Qualifications

• 1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
• 2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
• 3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

• Additional Information

• The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.