Corporate Risk Broking Associate Manager

About the Role WTW Serbia is seeking an experienced insurance professional to join our Corporate Risk Broking (CRB) team in Belgrade at Associate Manager level. This role focuses on maintaining and developing relationships with clients of all tiers, coordinating insurance broking activities, and delivering high-quality risk solutions in collaboration with local and international colleagues and insurance markets. The position also supports new business development and contributes to the team’s commercial objectives. What You'll Do

• Maintain and develop relationships with existing and prospective clients of all tiers, with a focus on delivering high-quality client service and long-term retention.
• Lead and coordinate insurance broking activities, including identifying client needs, designing specific insurance solutions, obtaining and analysing insurers’ quotations, negotiating terms and presenting recommendations to clients.
• Manage placements, renewals and administration of non-life insurance programmes for clients of all tiers.
• Liaise and negotiate with local and international insurers, reinsurers and WTW colleagues to secure appropriate coverage under competitive terms.
• Coordinate policy documentation, invoicing, premium and commission collection, and other servicing activities, ensuring accuracy and timely completion.
• Support clients in the notification and handling of insurance claims and coordinate communication with insurers and other relevant parties.
• Maintain complete and accurate client, placement and opportunity data in WTW Serbia applications and prepare required reports.
• Contribute to new business development, client retention and achievement of the team’s commercial objectives.
• Share knowledge and provide support to all other colleagues, especially less experienced.
• Perform other duties consistent with the role, as assigned by the line manager or Country Management. What We're Looking For
• A minimum of three years of relevant experience in insurance, reinsurance or insurance broking, preferably working with corporate clients.
• University degree.
• Strong knowledge and experience of commercial non-life insurance products, insurance contracts and broking processes.
• Ability to independently manage client relationships, priorities and the full broking and servicing process.
• Strong negotiation, analytical, organizational and problem-solving skills.
• Client-focused approach, commercial awareness and the ability to build and maintain trusted relationships with clients and insurance markets.
• Excellent written and verbal communication skills in Serbian and English.
• Proficiency in Microsoft Office, particularly Excel, Word, PowerPoint and Outlook, and ability to work effectively with business and colleagues.