About this role
Overview: Whip-Smart Service Providers Limited is seeking an experienced and proactive Corporate Recruitment & HR Team Lead to supervise HR assistants, coordinate corporate recruitment mandates, strengthen client relationships, and ensure efficient HR service delivery.
Responsibilities
- Supervise, coach, and evaluate HR assistants and newly onboarded recruitment staff.
- Manage end-to-end corporate recruitment, from vacancy intake and sourcing to shortlisting, interview coordination, client feedback, and placement closure.
- Maintain effective client communication, follow up on delayed vacancies, and address at-risk accounts.
- Coordinate HR administration, employee records, onboarding, compliance, and employee/client service issues.
- Guide new recruiters and ensure they attend client interviews under experienced supervision during onboarding.
- Maintain accurate vacancy trackers, recruitment deadlines, performance reports, and weekly improvement plans.
- Drive recruitment targets, identify operational bottlenecks, and implement solutions to improve service delivery.
Requirements
- Preferably 3–5+ years of relevant experience in corporate recruitment and HR operations.
- Strong knowledge of recruitment processes, sourcing strategies, HR procedures, staffing, and employment matters.
- Experience coaching junior colleagues and managing corporate client relationships.
- Excellent organisational, communication, problem-solving, and performance-tracking skills.
- Strong ownership, accountability, and ability to manage multiple recruitment mandates.
- Experience in a recruitment agency, HR outsourcing, or HR consulting firm is an added advantage.
What We Offer
- Opportunity to lead recruitment operations, develop talent, and contribute to business growth.
- Competitive monthly salary commensurate with experience and suitability.