Corporate Client Specialist - English & Cantonese-speaking
About this role
Corporate Client Specialist - English & Cantonese-speaking
As a Corporate Credit Specialist, you will manage credit cases by speaking directly with Corporate Card Members & Program Admin through inbound, outbound calls and emails. You will analyze credit situations, negotiate appropriate solutions, and deliver exceptional customer service while protecting American Express from credit risk.
This is a client-facing credit operations role requiring regular outbound calls with Corporate Card Members across Australia/New Zealand, Singapore and Hong Kong. It is not a back-office credit analysis role.
Responsibilities
- Handle inbound, outbound calls and emails from our Corporate Clients whose accounts are flagged as credit cases to be worked on by team members
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