About this role
Job title: Corporate Account Manager
About the Role CrowdStrike is seeking a Corporate Account Manager to ensure that our regional customers are successful and thriving with our next generation endpoint technology. This is a full sales cycle role where you proactively advocate for customers in the medium to large enterprise segment, focusing on adoption, upsell and renewals in partnership with our renewals team.
What You'll Do
- Serve as the primary point of contact for clients while collaborating with internal stakeholders (Customer Success, Managed Services, etc.) to ensure the existing customer base receives the value they expect from their previous purchase.
- Manage the contract renewal cycle from scheduling initial meetings through negotiation, contract changes, and signature while ensuring customers renew at an escalated ARR rate.
- Achieve a quota of new sales growth within the customer base.
- Be a customer advocate, driving relationships with key customers and creating new champions.
- Identify whitespace in accounts and create value-based presentations to promote upgrades and cross-sells.
- Consult with our existing customers to recommend additional solutions from the CrowdStrike portfolio to increase ingestion.
- Devise and execute account strategies and plans to maximize account growth.
- Provide high touch customer service, including escalation and coordination of support issues as needed.
What We're Looking For
- Experience in enterprise account management or direct sales with a track record of managing renewals and driving ARR growth.
- Ability to collaborate with cross-functional teams (Customer Success, Managed Services, etc.) and manage multiple stakeholders.
- Excellent communication, presentation, and negotiation skills.
- Strategic thinker with a proven ability to identify upsell opportunities and execute account plans.
- Familiarity with value-based selling and solution selling in cybersecurity or related technology domains.
Nice to Have
- Not specified in the posting.
Compensation & Benefits
- Not specified in the posting.