About this role
About the Role At Zendesk, the Corporate Account Executive will drive mid-market B2B SaaS sales and guide customers through digital and AI transformations. You’ll be a trusted consultant for growing businesses (50–249 employees) and champion the future of customer experience (CX). What You'll Do
- Drive Growth: Own the full sales cycle for the corporate market, turning fresh prospects into long-term Zendesk advocates.
- Consult & Co-Create: Partner directly with customers to build clear, data-backed ROI cases and technology roadmaps that solve their unique business challenges.
- Leverage Modern Tech: Use advanced insights, automated workflows, and CRM tools (Salesforce, Clari, Outreach) to manage a clean, predictable sales pipeline.
- Collaborate Cross-Functionally: Work hand-in-hand with Solutions Engineers, Marketing, and Customer Success to design innovative, flawless experiences for your accounts.
- Be a CX Thought Leader: Stay curious about market dynamics, learn the ins and outs of AI-powered sales excellence, and share that knowledge back with your team. What We're Looking For
- The B2B Sales Foundation: You bring 2+ years of B2B sales or solutions engineering experience within the SaaS space, with a track record you are proud of.
- The Curious Tech Mind: You possess a strong technical aptitude and feel comfortable holding value-driven, consultative conversations about software integrations and architecture.
- The Relationship Builder: You know how to engage stakeholders across various levels of an organisation, building trust through clear communication and genuine empathy.
- The Growth Mindset: You are an entrepreneurial thinker who loves to learn, adapt to new tech trends, and execute with focus.
- Note: Formal degrees are great, but equivalent practical experience, drive, and hands-on SaaS knowledge matter much more to us. Compensation & Benefits
- Hybrid work environment that champions flexibility, continuous learning, and mentorship.
- Our hybrid program enables onsite collaboration several days per week with remote flexibility; exact schedule determined by the hiring manager.
- Access to top-tier sales enablement tools and a collaborative team that celebrates your wins, with psychological safety to try new strategies and grow your career.
- Zendesk is an equal opportunity employer committed to diversity, equity & inclusion; we provide reasonable accommodations for applicants with disabilities.