Coordinator, Tutoring Center

Coordinator, Tutoring Center

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As a Jesuit, Catholic institution of higher education, we seek candidates who will contribute to our strategic plan to deliver a Transformative Education in the Jesuit tradition. To learn more about Loyola University Chicago’s mission, candidates should consult our website at www.luc.edu/mission/. For information about the university’s focus on transformative education, they should consult our website at www.luc.edu/transformativeed.

Position Details

Position Details

Job Title Coordinator, Tutoring Center

Position Number 8102324

Work Modality Fully In-Person

Is this request for the creation of a new Position (or the modification of an existing Position) to temporarily support the WorkDay ERP? No

Job Category University Staff

Job Type Full-Time

FLSA Status Exempt

Campus Rogers Park-Lake Shore Campus

Department Name STUDENT ACADEMIC SERVICES

Location Code STUDENT TRANSITIONS & ACADEMIC PARTNERSHIPS (02043C)

Is this split and/or fully grant funded? No

Duties and Responsibilities

Reporting to the Associate Director for the Tutoring Center, the Coordinator leads the management, growth, development, and assessment of the Peer Tutoring and Success Coaching programs.

Peer Tutoring Coordination (65%)

• Leads, develops, and assesses the Tutoring Center’s Peer Tutoring program.
• Supervises, mentors, and provides feedback to the Tutoring Center’s Peer Tutors.
• Coordinates all undergraduate staff schedules and processes ongoing schedule change needs and exam review session requests.
• Collaborates with the Associate Director to coordinate recruitment, interviews, and pre-semester and bi-weekly trainings for the Peer Tutors and Supplemental Instruction (SI) leaders.
• Coordinates and leads tutoring of special cohort programs in Student-Athlete Academic Services and in Scholars Programs, including Achieving College Excellence, the Leadership Scholars Program, and other Scholars Programs.
• Assists the Associate Director with ongoing development of the SI program and the STEM Learning Center.
• Develops weekly attendance reports on the Tutoring Center’s Peer Tutoring, Individual Tutoring, Success Coaching, and SI sessions.
• Leads assessment initiatives for the Peer Tutoring program.
• Collaborates with the Associate Director to CRLA-certify SI and Peer Tutoring Programs.
• Leads the growth and development of partnerships between the Peer Tutoring program and academic departments, such as the Language Learning Resource Center and academic department club tutoring, as well as develops new partnerships and relationships on campus.
• Collaborates with the Tutoring Center team to market and reach out to students, faculty, staff, and the community regarding programming expansion, Center relations, and constituent education on all Tutoring Center and STEM Learning Center services.
• Represents the Tutoring Center during resource fairs for on-campus events.
• Supervises Tutoring Program Assistants (graduate students) who support the administrative work conducted in the Tutoring Center.

Success Coaching Program (20%)

• Recruit, train, and supervise Success Coaches (graduate students)
• Establish and implement best practices for meeting one-on-one with students in a Success Coaching appointment
• Lead Success Coaches in the design, delivery, and facilitation of Success Strategies workshops
• Develop workshop materials, one-on-one coaching materials, and other resources for the Success Coaching program
• Coordinate the Success Coaching program’s assessment efforts
• As needed, provide one-on-one consultations with students to improve study skills and motivation, address cognitive and non-cognitive success factors, and refer students to appropriate campus resources, while maintaining student records for all success coaching activities and interventions
• Provide Success Coaching support for Student Accessibility Center, Student-Athlete Academic Services, and students on academic probation.

Division and Department Responsibilities (15%)

• Facilitates one or more sections of UNIV 112: Strategies for Learning, UNIV 114: Bridge to Loyola, and/or UNIV 101/201: First-Year/Transfer Seminar courses each semester.
• In collaboration with Associate Director, creates learning outcomes, a comprehensive assessment plan, and a strategic plan for Tutoring Center programs.
• Assists in developing and maintaining the Tutoring Center website and social media communications.
• Participates and supports events and initiatives, including New Student Orientations and Transfer Student Orientations.
• Participates in division and university programs, events, and activities, including but not limited to: finals week proctoring, Majors and Minors Fair, and Undergraduate Admission open houses.
• Performs related duties as required.

Minimum Education and/or Work Experience

Bachelor’s degree and 1-2 years of experience related to learning assistance; master’s degree and knowledge of learning theory and academic support strategies preferred.

Qualifications

• Bachelor’s degree and 1-2 years of experience related to learning assistance; master’s degree and knowledge of learning theory and academic support strategies preferred.

• Solid understanding of learning theory and academic support strategies and services.

• Experience developing and implementing student programming at the post-secondary level.

• Strong interpersonal and communication skills with the ability to competently assess students’ needs and provide appropriate learning assistance.

• Demonstrated ability to effectively collaborate with faculty, staff, and students in programming efforts and University committee participation.

• Dedication to student success, providing student-centered services in the Ignatian tradition, and University student retention efforts.

• Must be able to work some evening and weekend hours for Tutoring Center operations and for student and campus events.

• Certificates/Credentials/Licenses

• Bachelor’s degree and 1-2 years of experience related to learning assistance; master’s degree and knowledge of learning theory and academic support strategies preferred.

• Computer Skills

• Technical proficiency in use of computers, software applications such as Microsoft 365 suite of applications and web content management systems.

• Familiarity with student information systems (SIS); Oracle PeopleSoft is preferred.

• Proficiency in data reporting tools, dashboards, and information retrieval systems.

• Working knowledge of student success platforms, appointment scheduling, and case management systems; familiarity EAB Navigate360 and Maxient preferred.

• Supervisory Responsibilities

• No

• Required operation of university owned vehicles

• No

• Does this position require direct animal or patient contact?

• No

• Physical Demands

• None

• Working Conditions

• Irregular Hours

• Open Date

• Close Date

• Position Maximum Salary or Hourly Rate

• $55,000/ann

• Position Minimum Salary or Hourly Rate

• $50,000/ann

• About Loyola University Chicago

• Founded in 1870, Loyola University Chicago is one of the nation’s largest Jesuit, Catholic universities, recognized for its academic excellence, commitment to community engagement, and leadership in sustainability. A Carnegie R1 research institution, Loyola leverages its status as one of an elite group of universities with the highest level of research activity to advance knowledge that serves communities and creates global impact. With 15 schools, colleges, and institutes—including Business, Law, Medicine, Nursing, and Health Sciences—Loyola operates three primary campuses in the greater Chicago area and one in Rome, Italy, that provide students a transformative, globally connected learning experience. Consistently ranked among the nation’s top universities by U.S. News & World Report, Loyola is a STARS Gold-rated institution that is ranked as one of the country’s most sustainable campuses by The Princeton Review and has ear