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Coordinator, Registrar Systems & Operations

Cleveland State University
Main Campus
On-site

About this role

Coordinator, Registrar Systems & Operations

Posting Details

Posting Details

Business Title Coordinator, Registrar Systems & Operations

Posting Category Administrative and Professional

Salary Grade 05

Salary Plan Professional Staff - SEIU

Hiring Range /Pay Rate

Department Registrar's Office

Department Description

Position Location Main Campus

FTE 1.00

Job Summary

Coordinates operational workflows across multiple functional areas within the Registrar’s Office. Provides cross-functional operational support and assists with the administration of Registrar’s Office information systems, databases, workflow applications, and document management systems. Supports system processing, troubleshooting, reporting, testing, and process improvement activities. Performs other functionally related duties as assigned.

Minimum Qualifications

  • Bachelor’s degree, preferably in business administration, information systems, higher education administration, public administration, organizational management, computer information systems, or a related field.
  • Related work experience may be substituted for education requirement. One (1) year of related work experience can be substituted for one (1) year of education. For example, a candidate with a high school diploma, GED or state recognized equivalent and four (4) years of related work experience can be eligible to apply.
  • Progressively responsible experience in administrative, operational, or systems-related functions, including experience coordinating business processes, managing workflows, supporting information systems or databases, resolving operational issues, or maintaining accurate records and data.

Preferred Qualifications

  • Master’s degree, preferably in higher education, business administration, communication, information systems, or a related field.
  • Experience with Registrar’s Office or comparable administrative processing functions such as records maintenance, class scheduling, graduation processing, and degree audit, curriculum management, or catalog maintenance.
  • Experience with student administration systems, enterprise resource planning systems, or comparable business applications.
  • Experience troubleshooting operations, system, workflow, or data-related issues.

Knowledge, Skills, and Abilities (KSAs)

  • Knowledge of administrative and operational processes, including workflow coordination, task management, process controls, and service delivery.
  • Knowledge of business systems, databases, workflow applications, and document management systems.
  • Strong written and verbal communication skills, organizational skills, and decision-making abilities.
  • Excellent organizational and analytical skills with a high-level ability to pay attention to details.
  • Ability to effectively engage with team members when issues arise to ensure appropriate communication and develop effective resolution plans.
  • Ability to learn and apply complex administrative processes, policies, procedures, and information systems.
  • Ability to learn curriculum management and catalog systems.
  • Ability to provide strong customer service orientation.
  • Proficient in Microsoft Office Suite, including Word, Excel, Access, Outlook, Teams, and PowerPoint and web-based systems.

Requisition Number PT0703970S

Date grant, position, or appointment expires (For Funds Available, Temporary, and Waiver of Posting 06/30/2027

Hours per week 40

Work Schedule

Typically Monday-Friday, generally 8:00 am-5:00 pm.

Advertising Copy

Full Time/Part Time Full Time

Posted Date 10/02/2026

Close Date/Application Deadline

Open Until Filled Yes

Review Begins 10/12/2026

Supplemental Questions

Required fields are indicated with an asterisk (*).

  • * How did you hear about this employment opportunity?
  • Public Job Posting
  • Internal Job Posting
  • Agency Referral
  • Advertisement/Publication
  • Personal Referral
  • CSU Website
  • Other

-If you selected 'Public Job Posting" or "Other" please provide source.

(Open Ended Question)

  • * Do you require any type of accommodation, should you be invited to campus for further screening?
  • Yes
  • No

Are you able to perform the essential functions of this position with or without reasonable accommodation?

  • Yes
  • No

Application Documents

Required Documents

  • Resume

Optional Documents

  • Cover Letter/Letter of Application

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