Coordinator II, Victims Assistance

Coordinator II, Victims Assistance

Salary

$51,222.00 Annually

Location

101 N. 10th Avenue, Edinburg, TX

Job Type Grant Full Time

Job Number 2026-03708

Department Hidalgo County - District Attorney

Opening Date 10/26/2026

Closing Date 11/1/2026 5:00 PM Central

Work Hours: Monday - Friday / 8:00 am - 5:00 pm

Civil Service Position: No

Status: External Advertisement

Open Positions: 01

Grade: 11

Description

• Coordinates support services and information to crime victims, and their families in compliance with the Texas Code of Criminal Procedure; Ensures that crime victims and/or their families are afforded the rights granted to victims by the Texas Code of Criminal Procedure. Prepares all needed information required for presentation of the victim’s court case. Position requires a high level of confidentiality.

• Examples of Work Performed

• Coordinates with local community agencies and other victim advocacies to ensure victims are aware of their rights

• Assists attorneys with case staffing; ensures all cases are assigned as necessary

• Provides training or education to the victims of crime and the community

• Assist victims with completion of Victim Impact Statement, Crime Victims' Compensation applications or Crime Loss forms and other related forms

• Coordinate the gathering and submission of information for payment of medical examinations under the Texas Code of Criminal Procedures for victims

• Assists in providing crisis counseling as necessary

• Prepare and maintain statistical records; record case file information in tracking system

• Refer victims or their families to social service agencies that may offer additional assistance

• Duties may require travel to and from different locations inside and outside the County of Hidalgo for the purpose of interviewing and gathering information from a victim

• Responsible for protecting the rights of the victim and survivors of violent crimes

• Performs administrative duties such as preparing correspondence and processing incoming mail for case files

• May provide training within the criminal justice system and in the community to facilitate increased knowledge and understanding of family violence dynamics and to promote sensitivity to victims

• Performs related work as assigned

• Education and Experience

• Bachelor's degree from an accredited college or university in psychology, social work, criminal justice or related field

• One (1) year of experience in a social service agency, preferably dealing with sexual assault and domestic violence issues

• Experience and ability to respond in a supportive way to people in crisis

• Knowledge of domestic violence and sexual assault

• Working knowledge of Texas laws pertaining to domestic violence and sexual assault, as well as the justice system's response to these crimes

• Familiarity with the network of social and legal services, resources and procedures available in Hidalgo County area

• Adequate personal health, social maturity, and emotional stability to fulfill the functions of the position

Certificates, Licenses and Registration:

• Must have a current valid Texas motor vehicle operator’s license

• Must be able to be insured by the County’s insurance carrier

• THIS IS A SECURITY SENSITIVE POSITION - Position requires gathering, disseminating and storing sensitive crime victim’s documents and offense reports

• BACKGROUND INVESTIGATION IS REQUIRED FOR THIS POSITION

• Knowledge, Skills and Abilities

• Ability to maintain full confidentiality concerning victims and their families

• Ability to respond with sensitivity and awareness to victims of crime

• Must follow strict rules regarding the gathering, disseminating, and storing sensitive crime victims’ documents, reports, and other information

• Ability to read, analyze and interpret statutory provisions, medical records and reports, general business periodicals, professional journals, technical procedures, and other government regulations

• Ability to read, write and speak both English and Spanish

• Experience preparing summary reports, chronologies, and analyses of medical records

• Excellent interviewing and counseling skills

• Ability to plan and organize effectively

• Ability to establish and maintain effective working relationships with attorneys, county employees and officials, representatives of victim/witness advocacy and assistance groups, court personnel, and the general public

• Ability to effectively present information and respond to questions from attorneys, victims, supervisors, advocacy and assistance groups and the general public

• Must have experience with word processing and general knowledge of personal computers

• Computer proficiency in Microsoft Word, Excel and Publisher and be familiar with other MS Windows products and related software

• Comfortable using newer technologies such as governmental apps and databases

• Employer

• Hidalgo County

• Note: Any references to apply or external links have been removed.