About this role
Convention Centre Assistant Location: Movenpick Hotel And Convention Centre Klia, Sepang, Malaysia Region MEA SPAC
Job Description
- Event Preparation & Setup - Review Banquet Event Orders and ensuring meeting rooms, tables, buffets, stations and equipment are prepared according to guest requirements.
- Food & Beverage Service - Prepare and serve welcome drinks, beverages, meals, coffee breaks, buffets and other banquet items while maintaining high service standards.
- Guest Service - Greet guests warmly, respond promptly to requests, communicate product and service information and ensure a positive dining and event experience.
- Event Operations - Support the Convention Centre Team in ensuring events run smoothly and on schedule, including making necessary adjustments during the event.
- Clearing and Replenishment - Clear tables, replenish buffet items and service stations, maintain tableware and ensure all areas are ready for the next event.
- Cleanliness and Safety - Maintain cleanliness, sanitation, organisation and safety standards in meeting rooms and service areas.
- Teamwork & Communication - Communicate guest needs, operational issues and important information to the Convention Centre team and assist colleagues and other departments when required.
- Professional Standards - Maintain proper grooming and appearance standards while consistently meeting and exceeding guest expectations.
Qualifications
- Able to communicate effectively in Bahasa Malaysia. English proficiency is an added advantage.
- Strong communication and interpersonal skills with a friendly and service-oriented attitude.
- Demonstrates integrity, honesty and professionalism at all times.
- Good understanding of banquet operations and hotel functions.
- Able to work well in a team and fast-paced environment.
- Willing to assist with various tasks to ensure smooth event operations and guest satisfaction