About this role

Controls Scrum Master

Westerville, OH, United States

Job Description

Position Summary

The Controls Scrum Master will facilitate Agile delivery for the global High Density Liquid Cooling (HDLC) controls application teams. This role will support multiple cross-functional teams across global locations, ensuring effective adoption of Scrum and Kanban methodologies while removing impediments to team productivity and delivery excellence. This position plays a critical role in the global organization, enabling teams to deliver high-quality controls applications while maintaining strong coordination with global Product Owners and technical leadership.

This position will be based onsite at Vertiv's Westerville (OH) location.

Responsibilities

Agile Facilitation (40%)
Scrum (NPDi): Facilitate daily stand-ups, sprint planning, reviews, retrospectives; coach on story estimation and Definition of Done
Kanban (ETO): Establish boards and backlogs, enforce WIP limits, monitor lead/cycle time, optimize flow efficiency
Drive continuous improvement through retrospectives and Agile best practices
Impediment Removal & Team Support (25%)
Proactively identify and remove blockers; escalate organizational issues
Coordinate cross-team dependencies and resource needs
Maintain and propose tools, and generate metrics dashboards
Support onboarding and knowledge transfer between Mexico and US teams
Stakeholder Communication (20%)
Provide sprint status updates and delivery risk reports
Coordinate with Scrum Masters in other regions and functional areas
Support Product Owner in multi-team backlog management
Facilitate demos and sprint reviews with Product Line stakeholders
Team Development & Coaching (15%)
Coach teams on Agile principles, Scrum values, and Kanban practices
Foster collaboration, transparency, and continuous improvement of culture

Qualifications

Experience

3+ years as Scrum Master/Agile Coach in software development
5+ years total in software development, project management, or technical program management
Preferred: Embedded systems, firmware, or controls development experience

Certifications:

Preferred: Certified Scrum Master (CSM) or Professional Scrum Master (PSM I/II)
Preferred: Kanban Management Professional (KMP), SAFe Scrum Master (SSM)

Skills

Expert facilitation and Agile coaching abilities
Strong communication
Experience with Agile/Scrum tools
Metrics-driven (velocity, burndown, lead time analysis)
Comfortable with distributed teams across time zones

Personal Attributes:

Servant leadership mindset; puts team needs first
Empathy and active listening; builds trust
Resilience under pressure; maintains team morale
Cultural sensitivity in multicultural environments
Physical & Environmental Demands
Required to work in the office, hours may vary but early morning availability is preferred due to time zone difference
Time Travel Required
10% including international travel
The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.
Our Core Principals: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.
Our Strategic Priorities
Customer Focus
Operational Excellence
High-Performance Culture
Innovation
Financial Strength
Our Behaviors
Own It
Act With Urgency
Foster a Customer-First Mindset
Think Big and Execute
Lead by Example
Drive Continuous Improvement
Learn and Seek Out Development
Promote Transparent & Open Communication
At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $8.0 billion in sales, a strong customer base and global reach in nearly 130 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.
Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by visiting the Vertiv careers page.
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Job Info
Job Identification 20281143
Job Category Products and Solutions - Engineering Project Mgmt.
Posting Date 09/29/2026, 09:13 AM
Locations Westerville, OH, United States
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Westerville, OH, United States