Contracts Administrator Associate

Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. With 16,000+ employees in 50+ countries, Flowserve combines a global reach with local presence. This role is based in Tamil Nadu, India.

A one-paragraph overview: The Contract Administrator Associate is the main point of contact for compliance activities associated with Flowserve’s aftermarket platform and performance-based contracts. The associate supports multifunctional teams including leadership, commercial, execution, business development, and internal partners such as finance and legal. The role involves analyzing key contract information to develop and implement work processes that ensure contractual compliance for Flowserve and its customers.

Responsibilities

• Work with a cross-functional team consisting of Business Development, Execution Managers, On-site Application Engineers, and End User Sales personnel to ensure Flowserve meets its program commitments.
• Be accountable for the LCA Contract and evaluate key actions related to the contract, including fee adjustments, discounts, and credits tied to contract incentives.
• Update and revise Contract Profiles, Flowforce, MS Teams, and related systems with changes to the contract or Flowserve personnel.
• Evaluate and implement new processes to increase efficiency, execution, and compliance across individual contracts.
• Coordinate and interface with other Flowserve resources in a positive, constructive manner and work on joint projects as needed for the net benefit of Flowserve and the customer.
• Perform other duties as assigned.

Requirements

• Demonstrate strong attention to detail and the ability to identify errors or inaccuracies related to contracts.
• Ability to plan, organize, and accomplish goals.
• Knowledge of Flowserve customer base and of Flowserve procedures, organization, and operational facilities.
• Strong PC skills, including MS Teams, Microsoft Excel, Word, and PowerPoint.
• Ability to collaborate across teams to ensure appropriate activities are performed.
• Strong business and financial acumen.
• Excellent communication skills to convey key information across multiple levels within the organization.
• Self-motivated with a willingness to learn, assertive, positive attitude, and solid work ethics.
• Alignment with Flowserve’s behaviors.
• Experience in customer-facing roles such as Customer Service, Sales, Planning, or Contract Administration is a plus.
• Knowledge of Flowserve’s business systems preferred.
• BS or BA degree in a relevant field and/or 3–5 years of relevant experience.