Contract Support Administrator

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Business Area: JLL Workplace Management Engineering

Function: Engineering / Contract Management

Reports To: Lead Contract Support

Location: London

Travel Requirement: Static - Onsite

Contract Type: Permanent, Full-Time

Role Purpose:

The Contract Admin Support role provides the day-to-day administrative backbone of the contract, ensuring financial, commercial, compliance, and safety processes are completed accurately and on time. The role supports the wider Contract Support team by keeping records, reports, and systems up to date, enabling smooth contract delivery for the client.

Key Responsibilities

• Financial & Commercial Administration

• Raise reactive and remedial purchase orders (POs).

• Carry out initial chasing of outstanding purchase orders (OPOs).

• Support Finance with application building and billing.

• Arrange for annual POs to be raised for PPMs.

• Prepare quote administration.

• Manage Work in Progress (WIP) at the initial stage.

• Support with monthly invoicing and chasing for outstanding invoices.

• Weekly log of Engineers timesheets

• Contract & Compliance Administration

• Carry out remedial review and action.

• Complete administrative checks on job completion.

• Transfer compliance paperwork from source systems to SharePoint.

• Manage Reactive WO on Corrigo for allocated sites.

• Managing secure sites booking with client (LHR14 L3 / LHR30)

• Client & Vendor Reporting

• Create and issue vendor reports.

• Weekly quote calls with client for update on outstanding quotes submitted alongside EM.

• Day to day client queries and managing expectations.

• Safety & Permitting Administration

• Manage the application process for customer permits.

• Log and manage near-miss and good-catch reporting.

• Administer the training matrix.

Skills & Experience:

• Experience in an administrative, contract support, or facilities administration role.

• Comfortable working with financial and commercial processes such as PO raising, billing, and WIP.

• Good working knowledge of compliance and permitting administration.

• Highly organised, with strong attention to detail for records, reporting, and compliance paperwork.

• Proficient with SharePoint and reporting/administration systems.

• Clear communicator, able to work effectively with the wider Contract Support team, vendors, and clients.

• Typical Working Conditions

• Office-based role

• Standard business hours with occasional extended hours during peak periods or emergencies

• Fast-paced environment requiring quick decision-making

• High volume of communications (phone, email, system alerts)

• Note: This role profile reflects the current scope of responsibilities and requirements and may be reviewed and updated periodically in line with business needs.

What you can expect from us:

• You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.

• Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where Integral and JLL can take you...

• Location: On-site –London, GBR

Job Tags:

• Access Control (AC), Customer Service, Emergency Response, Facility Management, Inventory Management, Multitasking, Office Administration, People Management, Process Improvements, Supervision, Vendor Management

• If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

• At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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• For additional details please see our career site pages for each country.

• Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.