Contract Front Desk Coordinator

Receptionist

The Contract Front Desk Coordinator serves as the first point of contact for visitors, clients, and employees, ensuring a professional and welcoming experience. This role is responsible for managing front desk operations, handling incoming calls and correspondence, coordinating schedules, maintaining records, and providing administrative support to ensure the efficient day-to-day operation of the office.

Key Responsibilities

• Greet and assist visitors, clients, vendors, and employees in a professional and courteous manner.

• Answer, screen, and direct incoming phone calls and emails.

• Manage conference room scheduling and coordinate meetings as needed.

• Maintain accurate records, databases, filing systems, and office documentation.

• Handle incoming and outgoing mail, packages, and deliveries.

• Assist with data entry, report preparation, and general administrative tasks.

• Coordinate office supplies inventory and order materials as needed.

• Support onboarding activities, including visitor access, badges, and new hire office setup.

• Maintain a clean, organized, and professional reception area.

• Respond to inquiries and resolve routine issues while providing exceptional customer service.

• Assist various departments with administrative projects and special assignments.

• High school diploma or equivalent required; Associate’s degree preferred.

• 1+ years of receptionist, front desk, customer service, or administrative experience.

• Strong verbal and written communication skills.

• Proficient in Microsoft Office Suite (Word, Excel, Outlook, Teams).

• Excellent organizational skills with strong attention to detail.

• Ability to prioritize multiple tasks in a fast-paced environment.

• Professional demeanor with outstanding customer service skills.

• Experience with scheduling systems, CRM databases, or office management software is a plus.