About this role
Accenture - Content Moderator
Futureacad
5 days ago
Full-time
On-site
Mumbai, Maharashtra, India
Analyst
Role & responsibilities
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Responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system.
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Review, classify and/or remove content according to client guidelines, using specific tools and channels.
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Understand and remain updated on changing client policies and guidelines.
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Investigate, resolve, and relay complex content issues to the broader Trust and Safety team Serve as an advocate for the user community
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Participate in process improvement initiatives that improve quality and efficiency of work
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Participate in continuous training programs and workgroup discussions for optimal development in the role
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Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe.
Requirements
Preferred candidate profile:
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Strong coping, emotional resilience, and stress-management skills
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Excellent comprehension,
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communication and (English) Skills.
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Strong attention to detail.
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Deep familiarity and passion for the internet, internet platforms, and internet
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culture supported
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Ability to work well individually and as part of a team
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Ability to work in rotations/shifts and non-standard work hours.
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Education criteria - Any graduate (preferably non-tech)
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Salary range – 2.29lac
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Management Level - CL13
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Working Shift - 24/7
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Location: Mumbai only
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Apply now
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