Content Moderator

Content Moderator

Content Moderator

iSoftStone

3 hours ago

Contract

On-site

Kuala Lumpur, Kuala Lumpur, Malaysia

Analyst

Position Title: Safety Operations Specialist

Work Schedule: 9am - 6pm, in total 5 days per week (rotational off day)

About Us:

A leading global technology group, renowned for its extensive ecosystem of digital services and platforms. With a strong presence in cloud computing, mobile gaming, social media, and enterprise solutions, the organization supports millions of users and businesses worldwide. It emphasizes innovation, scalability, and security, making it a key player in driving digital transformation across various industries.

Responsibilities

• Handle user complaints and appeals related to one of the worldwide social media platform's account reviews. This is a non-customer-facing role and does not require direct interaction with users.
• Review content and make decisions in accordance with platform policies, guidelines, and moderation standards.
• Label, classify, and curate training data to support the development and improvement of content moderation models.

Requirements

• At least Diploma holder or above in any courses.

• At least 1 year of prior experience in content moderation, content reviewer, Trust & Safety, or a related fields preferred.

• Strong attention to detail, with the ability to identify policy-violating content across various content types.

• Good understanding of the online content ecosystem and familiarity with major social media platforms (such as Facebook, WhatsApp or others)

• Proficient in reading and comprehending complex Chinese (Mandarin) content.

• Reliable and responsible, with the ability to handle repetitive tasks while high level of accuracy and consistency.

• Comfortable working weekend shifts and able to perform effectively under pressure.

• Apply now

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