Content Moderation Advisor -Turkish - Irbid

Content Moderation Advisor -Turkish - Irbid

The Job in Summary

The content moderator is mainly responsible to ensure that related content is placed in the right category and does not include any illegal items in alignment with the client’s requirements and Concentrix business strategies.

What is Required from You?

• Evaluate online content in conjunction with relevant policies and procedures.
• Process and review accounts that have been flagged for review due to having potentially sensitive content to ensure that there are no violations of policies.
• Visually navigate and review images, videos, accounts, and text-based content through published policies, procedures, and regulatory requirements while dealing with highly sensitive and explicit content on daily basis.
• Escalate violations of client policies using internal tools when needed.
• Maintain a high level of quality in each case.
• Achieve monthly KPI’s including productivity as part of daily workflow.

What Is The Qualification You Should Have?

• B2 Turkish language level
• 0-2 years of relevant experience.
• Bachelor’s degree in any related field.
• Basic to Intermediate English language.
• Basic knowledge in Microsoft office packages.
• Aware of customer service platforms and tools.

Our Working Condition?

• Work from Office
• Shifts Based including Weekends and Public Holidays

Why Concentrix?

• We keep investing in our culture with our people in mind through competitive with additional benefits depending on the role, Paid training and coaching and Discounts, Vouchers and Offers at our partners.
• We are building an authentic workplace where everyone can develop themselves at their own pace.
• We aim to empower our Game-Changers to do their best work in flexible environment.
• We keep learning from each other to provide more value to our people.

If you think you have what it takes to join our great team and help build our customer brand, hop on and Apply Now! ✅

Location

JOR Irbid - Irbid Development Zone, Irbid, Jordan Building#4

Language Requirements: English, Turkish

Time Type: Full time

About Us

Mission

Hi, we're Concentrix. We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.

Company Overview:

We power the brands of the future. Some call us a global technology and services leader. But we’re so much more.

Human-centered, tech-powered, intelligence fuelled. Every day we’re busy helping over 2000 of the world's best brands solve their toughest business challenges.

Whether it’s…… designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue.

We’ve got them covered. But how?

We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale.

We’re the strategic thinkers who designbrand-defining experiences. The technologists & engineers who buildsmarter solutions. And the operational experts who run it all and make it work seamlessly.

By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future.

Experience the power of Concentrix.

Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.

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