Content Development, QA & SME Network Coordinator

Job title: Content Development, QA & SME Network Coordinator

About the Role Navriti Technologies is seeking a highly capable Content Development, QA & SME Network Coordinator to oversee SME and translator networks, ensure NCVET-aligned content quality, and drive end-to-end content creation and publishing for online learning and assessment platforms. The role is based in Bangalore and collaborates with clients, Sector Skill Councils, and cross-functional teams to deliver compliant, high-quality assessment materials.

What You'll Do

• Source, recruit, and onboard qualified Subject Matter Experts (SMEs) across various domains.
• Engage closely with SME network to align project timelines and resource availability.
• Maintain and manage complete databases of SME profiles, performance logs, and tracking metrics.
• Enforce strict quality assurance guidelines on all structural and factual content produced by SMEs.
• Source, evaluate, and manage professional translators for multi-lingual content conversion projects.
• Organize and track translator workflow data, ensuring project assignments are clear and delivered on time.
• Conduct thorough quality assurance checks on translated assets to ensure accurate contextual meaning and formatting.
• Coordinate the development of high-quality assessment question papers directly through the SME network.
• Utilize generative AI tools to draft baseline question papers, followed by rigorous evaluation and review through the SME network.
• Ensure question paper quality perfectly matches assessment frameworks, blueprints, or evaluation matrices.
• Create robust assessment frameworks and system designs, including complete blueprints and matrix indicators.
• Draft and prepare comprehensive proposals for upcoming client assessment programs.
• Organize and distribute translation tasks efficiently through the established translator network.
• Execute rigorous quality assurance cycles for all incoming translation work.
• Manage inbound content requests, ensuring requests are logged, assigned, and completed without bottlenecks.
• Handle backend uploading, structuring, and final content publishing across online learning and assessment platforms.
• Maintain absolute compliance and strict adherence to NCVET quality guidelines across all learning materials.
• Oversee formal NCVET-compliant data creation, documentation, and database management.
• Manage and coordinate safe data migration projects moving content library materials onto new assessment platforms.
• Ensure all final deliverables meet the strict guidelines and requirements of different Sector Skill Councils (SSCs).
• Attend and participate actively in regular online meetings with Sector Skill Councils.
• Organize, separate, and manage content and educational data by its respective Sector Skill Council category.
• Supervise the main content library, managing files and digital assets to ensure everything is easy to retrieve.
• Coordinate and support the development of standard-aligned K-12 school educational content.
• Lead the development, formatting, and validation of standardized personality assessment tools.
• Maintain documentation and execute specific compliance activities required for organizational ISO quality audits.
• Develop well-structured training content packages, including professional cover pages and core training aids such as PowerPoints and educational videos.
• Participate in online and in-person meetings directly with clients to map requirements and report project progress.

What We're Looking For

• Experience: 5 – 7 Years.
• Education: Any Graduate or Post Graduate.
• Core Focus: Content Development and Management.
• Proficiency in MS Office Suite (Word, Excel, PowerPoint).
• Strong command of professional English with refined communication, presentation, and client-facing skills.
• Agile learning mindset with strong critical thinking, analytical reasoning, and problem-solving abilities.
• Highly adaptable and collaborative team player.
• Familiarity with NCVET guidelines, Sector Skill Councils, and content publishing workflows is desirable.

Compensation & Benefits

• Take home Rs 30,000 to Rs 35,000 per month.
• Based in Bangalore with opportunities for client interaction and cross-functional exposure.