About this role
About The Role
This role exists to develop, drive, and evolve the standards for knowledge management in the Global Operations and Centre of Excellence Team. Your mission is to ensure Navan colleagues have access to accurate and reliable knowledge at the exact moment they need it.
You will act as a Content Architect, utilising AI and design principles to ensure information is presented in a format that is intuitive, searchable, and easy to understand to support unparalleled efficiency.
GO&S Knowledge Management Specialists support the development of team members towards our service philosophy:
We provide industry-leading service to our customers for them to have an exceptional and seamless travel and expense experience, while achieving unparalleled efficiency levels.
What you’ll be do