About this role
Contact Center Process Associate
Job Description
Business Advisors shape the vision and strategy with the client, understand the needs of the users/stakeholders, carry out an elicitation of processes, data and capabilities and derive the target processes and the business requirements for the current and future solution.
Job Description - Grade Specific
Performs analysis of processes, systems, data and business information and research, and builds up domain knowledge.
Ref. code: 459296
Posted on: Oct 1, 2026
Experience Level: Experienced Professionals
Contract Type: Permanent
Location: Manila, PH
Brand: Capgemini
Professional Community: Business Analysis
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