Consumer Tech Trainer
About this role
Consumer Tech Trainer
About the role
We are looking for a Consumer Tech Trainer to help internal teams adopt new Shopify tools for Unified Commerce launches. This role bridges technical delivery and business operations, building training frameworks, documentation, and runbooks using train-the-trainer methods. You will manage the rollout lifecycle, track adoption, and resolve bottlenecks across teams.
What you will do
- Lead a Unified Commerce training program to upskill internal ELC teams on Shopify operations and surrounding digital tools.
- Act as the primary bridge between technical delivery teams and regional operational or marketing teams to ensure seamless collaboration.
- Define, document, and establish internal workflows, training runbooks, and repeatable operational processes for post-launch e-commerce support.
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