Consulting Director

About the Role The Consulting Director leads customer-facing consulting, program design, operational transformation, and enterprise project leadership for major healthcare institutions in Japan. The role oversees the Consulting Team, including Project Managers, Analysts, and Data Integrators, and partners closely with Sales and the Solution Director's Development/PMO teams, with joint responsibility for P&L to ensure business growth, financial performance, and value-based delivery outcomes. What You'll Do

• Lead diagnostic assessments for large healthcare institutions, identifying operational, financial, and clinical challenges; conduct workflow analysis, interviews, and data-driven evaluations to define improvement opportunities.
• Develop transformation roadmaps, workflow redesign plans, and enterprise-level program structures; create financial and operational business cases to support customer decision-making.
• Oversee consulting-led project planning, stakeholder communication, and delivery governance; ensure alignment with customer expectations and manage cross-functional coordination.
• Lead the Consulting Team, including Project Managers, Analysts, and Data Integrators, and supervise analysis activities including operational KPIs, financial models, and workflow data assessments; guide Data Integrators in data collection design and outcome measurement frameworks.
• Lead long-term customer transformation initiatives and governance structures; facilitate executive steering committees and ensure measurable business and clinical improvements.
• Partner with Sales to shape opportunities, improve win probability, and define commercial strategy; align with the Solution Director to manage costing, resource planning, and delivery scope control; oversee profitability and financial performance of consulting-driven programs.
• Translate consulting insights into technical requirements for the Solution Director's Development and PMO teams; ensure clear scoping, prioritization, and expectation setting for delivery and development teams. What We're Looking For
• Experience in customer-facing consulting for healthcare institutions and a track record of leading large-scale transformation programs, preferably in Japan.
• Strong capabilities in program design, business case development, and financial/operational modeling.
• Proven ability to lead cross-functional teams including Project Managers, Analysts, and Data Integrators, with responsibility for P&L and driving commercial outcomes.
• Excellent stakeholder management, governance facilitation, and the ability to drive executive-level steering committees.
• Ability to translate insights into actionable technical requirements for PMO/Development teams.
• Knowledge of the Japan healthcare market and regulatory landscape is a plus.