Construction Labor Dispatch Coordinator

Construction Labor Dispatch Coordinator

Position Summary

The Construction Labor Dispatch Coordinator is responsible for the accurate, timely daily placement of general labor, cleaning, carpentry, and prevailing-wage personnel across a high volume of active construction jobsites.

This individual will manage the full dispatch cycle—from receiving client labor requests through employee outreach, assignment confirmations, replacements, schedule changes, and final daily staffing records. The role requires exceptional organization, urgency, communication skills, and sound judgment in a fast-paced construction staffing environment.

A key priority for this position is helping modernize dispatch operations by transitioning spreadsheet-, phone-, and text-based processes into a centralized digital workflow. The successful candidate will have experience using AI-enabled tools, scheduling software, dispatch platforms, workforce-management systems, or automation to improve visibility, response tracking, record accuracy, payroll readiness, and overall operating efficiency.

Digital Dispatch & Process Improvement

• Help transition daily dispatch operations from manual spreadsheets, phone calls, and individual text messages into a centralized online workflow.
• Use digital scheduling, workforce-management, field-service, staffing, messaging, automation, or AI-enabled tools to improve dispatch efficiency and visibility.
• Create consistent digital records for labor requests, employee outreach, confirmations, schedule changes, job assignments, exceptions, and finalized daily rosters.
• Use automation and AI responsibly to reduce repetitive administrative work, identify incomplete request details, flag scheduling conflicts, draft routine communications, and improve coverage decisions while maintaining human oversight.
• Partner with operations, payroll, accounting, and technology vendors to ensure dispatch information can be accurately transferred into payroll, timekeeping, invoicing, and reporting processes.
• Develop and maintain dashboards, reports, and audit trails related to staffing activity, open requests, employee response rates, call-outs, replacements, assignment exceptions, and payroll readiness.
• Document dispatch procedures, troubleshoot workflow issues, protect confidential information, and recommend ongoing process improvements.

Required Qualifications

• At least two years of experience in dispatch, workforce scheduling, staffing operations, field coordination, logistics, or a related operational role.
• Construction, skilled-trades, field-service, temporary labor, or jobsite staffing experience strongly preferred.
• Demonstrated experience using a digital scheduling, dispatch, workforce-management, staffing, field-service, automation, or AI-enabled platform.
• Ability to describe measurable process improvements achieved through technology, such as faster assignment confirmations, reduced missed coverage, improved recordkeeping, greater visibility, or streamlined payroll processing.
• Strong Excel and Microsoft 365 skills, with the ability to quickly learn and administer new software platforms.
• Excellent phone, text, email, and in-person communication skills.
• Ability to remain calm, professional, organized, and solution-oriented while managing urgent or high-volume staffing needs.
• Strong attention to detail, follow-through, prioritization skills, and sound judgment.
• Ability to handle confidential employee, client, payroll, and company information with discretion.
• High school diploma or GED.
• Valid driver’s license.

Schedule & Work Requirements

This role supports a construction workforce with staffing needs that may change before or after traditional office hours. The selected candidate must be available to provide dependable Sunday–Friday dispatch coverage and respond promptly to urgent client requests, call-outs, late arrivals, schedule changes, and replacement needs.

The role is primarily office-based but may require occasional travel to active construction jobsites. The employee must be able to sit, stand, walk, communicate by phone and electronically, and use a computer and mobile device for extended periods. Occasional lifting or moving of materials up to 50 pounds may be required.

Compensation & Benefits

A competitive compensation and benefits package is offered to eligible employees. Benefits may include medical and dental coverage, a cell-phone benefit, and a 401(k) plan, subject to eligibility requirements and applicable waiting periods. Final compensation will be based on experience, qualifications, and applicable law.

JOB ID: 181139 Chase Tumin