Construction Collections Specialist

About the Role Construction Collections Specialist to support accounts receivable operations for a contractor-focused organization in Southeastern Wisconsin. This contract opportunity has the potential to become permanent and is ideal for someone who is comfortable managing business-to-business collections, applying customer payments accurately, and helping maintain strong cash flow. The position will work closely with accounting and operational teams to resolve billing issues, track outstanding balances, and keep receivable records organized and current. What You'll Do

• Manage business-to-business collection activities by following up on overdue invoices, documenting account status, and driving timely payment resolution.
• Apply incoming cash receipts accurately to customer accounts and research discrepancies to ensure records remain current and balanced.
• Review aging reports regularly to identify overdue accounts, prioritize collection efforts, and escalate issues when needed.
• Partner with internal accounting and project-related teams to address billing questions, payment delays, and account reconciliation needs.
• Maintain detailed records of collection outreach, payment commitments, and account updates within accounting or ERP systems.
• Support accounts receivable processes by assisting with reconciliations, resolving unapplied payments, and investigating short pays or disputed balances.
• Prepare reporting on collection progress, cash application activity, and outstanding receivables for finance leadership.
• Contribute to process improvements and assist with system-related workflow updates as assigned within the accounting function. What We're Looking For
• Previous experience in accounts receivable and business-to-business collections is required.
• Background in the construction or contractor industry is strongly preferred.
• Working knowledge of cash application procedures, account reconciliation, and general accounting practices.
• Experience using accounting software, ERP platforms, or related financial systems in a detail-focused environment.
• Ability to analyze aging reports, research payment issues, and resolve discrepancies with accuracy.
• Strong written and verbal communication skills for interacting with customers and internal stakeholders.
• High attention to detail, sound organizational skills, and the ability to manage multiple priorities effectively. Nice to Have
• Background in construction or contractor industry strongly preferred. Compensation & Benefits
• Benefits are available including medical, vision, dental, life and disability insurance.
• The FTEP program offers eligibility to enroll in the company’s 401(k) or deferred compensation plan (if eligible).
• FTEP employees earn paid time off for vacation, personal needs, and sick time and paid holidays. CTO accrual varies by years of service and is pro-rated based on hours worked per week.
• A new FTEP employee earns up to 13 days of CTO and up to 10 paid holidays per calendar year. Learn more at roberthalfbenefits.com/Resources.
• Robert Half is an Equal Opportunity Employer.