About this role
Concierge
Why Join Sunrise Senior Living
At Sunrise Senior Living, we believe meaningful work starts with purpose. Our team members are passionate about making a positive difference in the lives of residents every day.
As a Concierge, you create the first impression of Sunrise—welcoming residents, families, and visitors while ensuring a warm, safe, and organized community experience.
What You’ll Do
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Greet visitors, residents, and prospective families with professionalism and warmth
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Answer and route calls promptly, taking accurate messages
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Provide community overviews and support the Sales team with inquiries
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Assist with move-in preparations and marketing materials
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Maintain a welcoming front desk and Bistro area
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Support recruitment efforts and administrative data entry
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Manage appointments, mail distribution, and resident rosters
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Monitor safety protocols, visitor sign-in, and emergency procedures
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Process meal tickets and assist with basic office tasks
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You serve as the face of the community—ensuring every interaction reflects Sunrise’s hospitality and service standards.
What We’re Looking For:
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High School Diploma/GED
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Strong customer service and communication skills
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Organized with excellent time management and follow-through
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Comfortable multitasking in a fast-paced environment
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Proficiency in Microsoft Office and basic computer systems
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Ability to maintain professionalism and confidentiality
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Front Desk Concierge – Lead Hospitality with Purpose
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Front Desk Concierge | Senior Living Administration
Pay Range:
- 15.92 - 19.90
We also offer benefits and other compensation that include:
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Medical, Dental, Vision, Life, and Disability Plans
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Retirement Savings Plans
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Employee Assistant Program / Discount Program
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Paid time off (PTO), sick time, and holiday pay
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myFlexPay offered to get paid within hours of a shift
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Tuition Reimbursement
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In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee’s position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program.
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Some benefits have eligibility requirements
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Equal Opportunity Employer
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Sunrise Senior Living is an equal opportunity employer and is committed to diversity and inclusion in the workplace.