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Concierge

Sunriseseniorliving
Pikesville, MD - Sunrise of Pikesville Posted Nov 6, 2026
Full-time

About this role

Concierge

Why Join Sunrise Senior Living

At Sunrise Senior Living, we believe meaningful work starts with purpose. Our team members are passionate about making a positive difference in the lives of residents every day.

As a Concierge, you create the first impression of Sunrise—welcoming residents, families, and visitors while ensuring a warm, safe, and organized community experience.

What You’ll Do

  • Greet visitors, residents, and prospective families with professionalism and warmth
  • Answer and route calls promptly, taking accurate messages
  • Provide community overviews and support the Sales team with inquiries
  • Assist with move-in preparations and marketing materials
  • Maintain a welcoming front desk and Bistro area
  • Support recruitment efforts and administrative data entry
  • Manage appointments, mail distribution, and resident rosters
  • Monitor safety protocols, visitor sign-in, and emergency procedures
  • Process meal tickets and assist with basic office tasks
  • You serve as the face of the community—ensuring every interaction reflects Sunrise’s hospitality and service standards.

What We’re Looking For:

  • High School Diploma/GED

  • Strong customer service and communication skills

  • Organized with excellent time management and follow-through

  • Comfortable multitasking in a fast-paced environment

  • Proficiency in Microsoft Office and basic computer systems

  • Ability to maintain professionalism and confidentiality

  • Front Desk Concierge – Lead Hospitality with Purpose

  • Front Desk Concierge | Senior Living Administration

Pay Range:

  • 16.00 - 19.75

  • Sunrise Senior Living is committed to diversity and inclusion in the workplace.

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