Concierge
About this role
Pullman Auckland is looking for a talented and a passionate Concierge wishing to expand their knowledge in a luxury hotel environment. You will enjoy looking after our guests and working as part of a fun, talented & passionate team that is all about creating memorable experiences.
Your key responsibilities will include but are not limited to:
- Shift Supervision across the concierge desk area
- Facilitating with guest arrivals, departures and during their stay
- Share local knowledge as well as driving loyalty and up sell hotel facilities
- Lead the team to enhance guest satisfaction
- Liaise with all departments to ensure all necessary follow-up is conducted
Qualifications
To be successful in your application, you must exhibit the following qualities:
- You will have an outgoing personality with genuine passion for Hospitality and customer service
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