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AC
Concierge
American Cancer Society
onsiteUSD 20 / hour
Minneapolis-St. Paul-Bloomington, Minnesota
About this role
ESSENTIAL FUNCTIONS
- Greet guests and manage check-in and check-out procedures (30%)
- Provide information about lodge amenities and community resources (20%)
- Coordinate transportation & EMPOWER Program services and schedules (15%)
- Respond to guest requests, concerns, and emergencies (15%)
- Maintain organized front desk area and accurate guest records (10%)
- Monitor lobby security and implement safety protocols (10%)
EXPERIENCE/QUALIFICATIONS:
- High School Diploma or Equivalent
- Additional education or training in hospitality management or customer service is a plus.
- Previous experience in hospitality, guest services, or a related field is preferred.
- Minimum 1 year of Customer Service Experience
KNOWLEDGE, SKILLS, AND ABILITY:
- Strong communication and interpersonal skills
- Ability to work independently and multitask
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