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Concierge Agent

AccorHotel
Carolina, Carolina, Puerto Rico Posted Oct 21, 2026
Full-timeOn-site

About this role

Company Description

Fairmont El San Juan Hotel, where lively vibes and peaceful ocean views meet. Located minutes from Old San Juan, on the award-winning Isla Verde Beach in Puerto Rico. The resort features four pools, villa rooms, live entertainment, a Well & Being Spa and Fitness Center, paddleboards, luxury cabanas, signature dining at Caña, El San Juan Beach Club, Meat Market, Riva and Chandelier Bar featuring a 7,000 Crystal Chandelier.

What is in it for you

  • Employee benefit card offering discounted rates at Accor worldwide
  • Learning programs through our Academies
  • Opportunity to develop your talent and grow within your property and across the world!
  • Ability to make a difference through our Corporate Social Responsibility activities,
  • Salary per hour $20.94

Job Description

Fairmont El San Juan Hotel Concierge Agent creates memorable experiences for all guest by providing special assistance and information about local area, attractions; booking dinner reservations, transportation and all other guests requests / needs to contribute to an exceptional experience.

Qualifications

  • QUALIFICATION STANDARDS

  • EDUCATION & SKILLS

  • High School graduate

  • Ability to speak and write clearly in English and Spanish

  • Ability to carry out detailed, involved instructions both written and oral

  • Capacity to multi task, prioritize and resolve issues.

  • EXPERIENCE

  • Experience in a related field preferred

  • Hospitality experience preferred

Additional Information

All your information will be kept confidential according to EEO guidelines.

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