Compliance, Risk & Controls Advisor - Personal Lines

Job title: Compliance, Risk & Controls Advisor - Personal Lines

Job Overview

The Compliance, Risk & Controls Advisor - Personal Lines is responsible for establishing, implementing and maintaining the Personal Lines risk, control and compliance framework. The role supports the continued maturation of the Personal Lines first-line Compliance, Risk & Controls function through the development of risk and control management capabilities that strengthen operational effectiveness and help ensure business practices align with regulatory requirements, internal policies and risk management frameworks.

Reporting to the Director, Compliance, Risk and Controls - Personal Lines, the role is accountable for leading the Risk and Control Self-Assessment (RCSA), maintaining the Personal Lines risk and controls framework, coordinating key compliance activities and supporting regulatory and audit readiness across Personal Lines operations.

Job responsibilities

• Supports the establishment and maturation of the Personal Lines Compliance, Risk & Controls function through the development of first-line risk, control and compliance capabilities.
• Leads the Personal Lines Risk and Control Self-Assessment (RCSA) program, including risk identification, assessment, documentation, reporting and ongoing maintenance.
• Establishes and maintains the Personal Lines risk inventory and controls inventory, ensuring risks are appropriately identified and controls remain fit for purpose.
• Establishes and maintains the Personal Lines risk and controls framework, including methodologies, standards, governance requirements and supporting documentation.
• Develops and oversees the control monitoring and testing program, including control testing methodologies, effectiveness assessments, reporting and remediation tracking.
• Leads Ethidex attestations, Business Continuity Plan activities and other assigned risk and compliance programs, ensuring appropriate controls, evidence and reporting are maintained.
• Leads proactive audit and regulatory readiness activities, identifies control improvement opportunities and works with business partners to strengthen governance and compliance outcomes.
• Monitors emerging regulatory requirements and industry developments, assesses potential impacts to Personal Lines operations and contributes to the evolution of Personal Lines policies, standards and governance practices.

Qualifications

• Insurance experience of 7+ years, with a strong understanding of and experience in P&C Personal Lines operations.

• Experience in addressing regulatory, audit and compliance issues for Personal Lines.

• Experience working through complex and difficult issues, with excellent analytical skills in assessing risk issues and challenging the status quo.

• Excellent organizational skills and a demonstrated ability to deliver results in a fast-paced, dynamic environment and work autonomously.

• Strong business acumen with excellent analytical and problem-solving skills and the ability to recognize and identify critical issues.

• Excellent interpersonal, presentation and communication skills, with the ability to convey ideas effectively in a persuasive and clear manner.

• Completion of the CRM, CIP, or FCIP or a comparable designation would be considered an asset.

• Bilingualism in English and French is an asset.

• Diversity Equity, Inclusion & Belonging

• At Wawanesa, we are committed to Diversity, Equity, Inclusion and Belonging (DEIB) and believe that our strength lies in the diversity of our people – this is supported by having a representative workforce.

• We welcome applications from all qualified candidates, including racialized persons, women, Indigenous Peoples, persons with disabilities, members of the 2SLGBTQIA+ community, gender-diverse and neurodiverse individuals, and anyone who can contribute to the further diversification of thought and ideas.

• We aim to ensure our recruitment process is accessible to all candidates. If you require accommodations during any stage of the recruitment process, please reach out in confidence to [email protected].

• All Wawanesa job applicants are subject to Wawanesa's Privacy Policy.

• Please note that the recruitment process for this position may involve the use of AI tools to screen, assess, or select applicants. All final decisions are taken or reviewed by human recruiters and human hiring leaders in compliance with all applicable legislation.