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Community Support Specialist

Greater Nashua Mental Health
Nashua, NH
On-siteUSD 19 - 26 / hour

About this role

Job title: Community Support Specialist

About the Role The Community Support Specialist will provide community-based support to individuals working toward recovery from mental health and co-occurring conditions. This role focuses on engagement, supporting independence, and helping clients improve functioning within their natural environments through individualized, strengths-based interventions.

What You'll Do

  • Provide direct, community-based support services to individuals in their homes and community settings.
  • Engage clients using evidence-based interventions such as Motivational Interviewing.
  • Maintain a caseload and meet productivity expectations for direct client service hours.
  • Conduct outreach to re-engage clients who have disengaged from treatment.
  • Complete accurate and timely documentation for all services and outreach activities.
  • Collaborate with multidisciplinary teams to support coordinated, client-centered care.
  • Participate in team meetings, supervision, and ongoing training activities.
  • Maintain schedules and document services in the Electronic Medical Record (EMR).
  • Support clients in building life skills, accessing resources, and achieving recovery goals.
  • Complete mileage and expense reporting in a timely manner.
  • Perform additional duties or special projects as assigned.

What We're Looking For

  • Associate’s degree in Psychology or related field required; Bachelor’s degree preferred.
  • 2+ years of experience in human services or behavioral health field.
  • Knowledge of mental health conditions and recovery-oriented practices.
  • Strong communication, interpersonal, and engagement skills.
  • Ability to work independently and collaboratively within a team environment.
  • Strong organizational and time management skills.
  • Proficiency with Microsoft Office and electronic documentation systems.
  • Ability to exercise sound judgment and maintain professional boundaries.

Compensation & Benefits

  • Salary: $19.35/hr – $25.59/hr (USD).
  • Health insurance with a choice of 2 plans; Health Reimbursement Arrangement; Health Savings Account; Flexible Spending Account.
  • Dental and Vision Insurance.
  • Group Life and AD&D Insurance; Short and Long Term Disability; Accident & Critical Illness Insurances.
  • 403b Retirement Plan with Agency Match; Employee Assistance Plan.
  • Generous Earned Time Off, Paid Extended Sick Time, 10 Paid Holidays plus your birthday, Bereavement Leave, and Tuition Reimbursement.
  • Qualifying Employer for the Public Service Loan Forgiveness Program and NH State Loan Repayment Program.

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