About this role

Job Overview

We are looking for an enthusiastic Community Success Intern to support our 'Industry Academia Community. The ideal candidate would work with Community Lead/Manager to manage the community stakeholders i.e. college faculty, student members, community ambassadors

Responsibilities:

Interacting and assisting members
Design and conduct community success activities
Prioritize and manage many open cases/tasks
Critically review existing product and processes with the goal of constant improvement
Analyse the member activities and queries
Recommend improvements in processes and systems based on the analysis
Improve member references by writing and maintaining documentation
Assist in planning, coordinating community activities
Help draft/create success stories

Requirements:

Data Analysis
Minimum 3 months commitment for 20 hours per week working
Good analytical skills and problem-solving skills
Good communication skills
Knowledge of CRM & ticketing systems will be an advantage

Eligibility:

A graduating student in the field of Data Science
Diploma in a related field
Working knowledge of MS Office tools
Membership of Industry Academia Community (If you are not a member already, please signup athttps://industryacademiacommunity.com)

What's for the candidate:

Internship CertificateÂ from Cloud Counselage Pvt. Ltd.
Volunteer Certificate from Gift-A-Career Foundation
Exposure to different software and applications
Opportunity to learn new tools
Mentorship from Industry experts
Career Guidance
Work from Home & Flexible working hours
Opportunity for a paid internship after 3 months or permanent employment

About the role

Location: Remote/Hybrid/In-Office
Note: To accomplish our vision, our Flagship Event 'IAC VISION 2030' would provide employment and career opportunities for millions of job-ready interns, freshers and professionals in our Industry Academia Community (IAC).

By submitting your application you accept the Terms and Conditions.

Community Success Intern