Community Sales Manager

Job title: Community Sales Manager

SUMMARY The Community Sales Manager is responsible for driving the credit union's growth by developing and managing sales strategies within the community. This role focuses on building strong relationships with local businesses, organizations, and community members to promote the credit union's products and services. The Community Sales Manager will lead efforts to increase membership, enhance member engagement, and achieve sales targets.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Sales Strategy Development: Create and implement effective sales strategies to achieve the credit union's growth and revenue goals.
• Community Engagement: Build and maintain strong relationships with community leaders, business owners, and other key stakeholders to promote the credit union's offerings.
• Membership Growth: Identify and pursue opportunities to attract new members and deepen relationships with existing members.
• Event Representation: Represent the credit union at community events, networking functions, and business meetings to enhance visibility and engagement.
• Team Collaboration: Work closely with internal teams, including marketing, member services, and product development, to ensure a cohesive approach to sales and member engagement.
• Market Analysis: Monitor market trends, competitor activities, and member needs to identify opportunities for growth and improvement.
• Service Excellence: Ensure the sales team delivers exceptional service to members, addressing their needs and providing tailored financial solutions.
• Compliance: Ensure all sales activities comply with regulatory requirements and credit union policies.

EDUCATIONAL AND WORK EXPERIENCE REQUIREMENTS

• Educational Background: Bachelor's degree in Business, Marketing, Finance, or a related field.
• Experience: Proven experience in sales management, community outreach, or business development, preferably within the financial services industry.
• Leadership Skills:
• Strong leadership and team management skills, with the ability to inspire and motivate a sales team.
• Excellent decision-making and problem-solving abilities.
• Ability to develop and implement strategic plans.
• Strong coaching and mentoring skills to develop team members.
• Effective conflict resolution and negotiation skills.
• Sales Acumen: Excellent sales and negotiation skills, with a track record of achieving sales targets.
• Communication

SKILLS

• Exceptional communication and interpersonal skills, with the ability to build and maintain relationships with diverse groups of people.

• Analytical

• Strong analytical and problem-solving skills, with the ability to interpret sales data and market trends.

• Technical Proficiency: Proficiency in Microsoft Office Suite and CRM software.

• Local Insight: Knowledge of local market dynamics and community needs is a plus.

• PHYSICAL REQUIREMENTS

• To perform this job successfully, the employee must be able to perform each essential job duty satisfactorily. All employees must be able to communicate face to face or through technology with or without reasonable accommodation. Employee will be in an office environment (well-lighted, heated, and air-conditioned) typically stationed at a desk or table. Employee will be asked to sit and stand for various increments of time, and to lift/push up 10 lbs. Clerical office duties on various forms of technology are required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

• All positions that have lending responsibilities must comply with all requirements under the SAFE ACT, as well as the Credit Union’s policies and procedures related to the SAFE ACT. This includes an obligation on the employee’s part to ensure that NMLA registration pertaining to the SAFE ACT is kept current. The employee must notify the Credit Union within 30 days of any changes that need to be reflected on the NMLS registry.

• Georgia’s Own Credit Union is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law. Consistent with obligations under federal law, every company that is a federal contractor or subcontractor is committed to taking affirmative action to employ and advance women, minorities, disabled veterans, special disabled veterans, veterans of the Vietnam era, and other eligible veterans.

• We are an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color or any other protected class.

• Top Workplaces USA 2025

• Georgia’s Own Credit Union named to 2025 Top Workplaces USA list

• Georgia’s Own Credit Union is proud to be named to the 2025 Top Workplaces USA list.

• Organizations must receive at least a 35% response rate on their employee engagement surveys to be considered for the Top Workplaces award from Energage. Questions range from employees’ experiences with work-life balance and their overall well-being to communication, innovation, and values within the organization.

• As a full-service, not-for-profit financial institution, serving our members, giving back to our communities, and cultivating our employees is at the heart of what we do. That includes providing a flexible, innovative, engaging, and progressive work environment—just to name a few.

We had an impressive participation rate of 75% in the employee engagement survey. Below is what some of our incredible employees have to say about working for Georgia’s Own:

• “In my work, I can be very flexible with my schedule, and I feel like I can contribute to the overall success of the company.”

• “Georgia’s Own is truly a fabulous place to work. I love my job because regardless of what area, everyone is focused on ensuring that our members have what they need to succeed. And that’s a good mission!”

• “I can contribute to the greater cause of providing our community with financial assistance to meet the dreams and needs of their families.”

• “I love the people that I work with and the vision behind who Georgia’s Own is and continues to be. I love being a part of an organization that cares for the community, starting with their very own employees and members.”

• We’re honored to be included among some of the most highly regarded organizations in the nation. This award would not have been possible without our extraordinary employees who work hand-in-hand to ensure our mission of Banking on Purpose remains the foundation of our work.

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