Community Manager

Job title: Community Manager

• Manage online communities and respond to comments, messages and enquiries.
• Schedule and publish approved social media content.
• Monitor brand mentions, feedback and audience interactions.
• Identify business enquiries and route qualified leads to relevant teams.
• Support audience growth, engagement campaigns and community development.
• Prepare weekly performance reports and share audience insights.
• Coordinate with marketing, sales, creative and production teams.

Requirements

• HND/B.Sc. in Mass Communication, Marketing, Public Relations, English, Business Administration or a related field.
• At least 2-4 experience in community management, social media management or customer engagement.
• Experience managing business or brand social media accounts.
• Strong written and verbal communication skills.
• Experience with social media reporting and performance tracking.
• Familiarity with CRM, lead tracking, scheduling and analytics tools is an advantage.
• Experience in a media, marketing, entertainment or content production company is preferred.

Benefits

• Remuneration: NGN 300,000 - 400,000 Net Monthly
• Other Benefits: Statutory benefits (HMO, Pension), 13 Month Salary.