Community Manager

About the Role Our Vacancy: We’re looking for a dedicated and organised Community Manager to oversee the day-to-day management of one of our homeownership over 55s housing communities. In this role you’ll provide help, support, and advice to residents, ensuring their wellbeing and promoting a safe and secure environment. This is a rewarding role where your ability to deliver excellent customer service will make a real difference to the lives of older people. What You'll Do

• Take ownership of the day-to-day housing management and services within the community, ensuring residents receive the highest standard of support, advice and practical assistance.
• Manage onsite contractors, oversee repairs, and maintain accurate records of expenditure and income.
• Process purchase orders, handle administration, and manage communal facilities.
• Work closely with Residents’ Committees, attend meetings, and liaise with statutory and voluntary organisations to signpost residents to additional support.
• Occasionally, respond to emergencies outside normal office hours. What We're Looking For
• Experience in housing management and working with older people.
• Strong interpersonal and customer service skills, with clear written and verbal communication.
• Good IT skills, including Microsoft Office, and strong administration abilities.
• Knowledge of health and safety compliance and understanding of care and support needs for older people.
• Ability to manage budgets and work independently while building positive relationships with stakeholders.
• An enhanced DBS check is required for this role.
• This is a 6 month fixed term contract.
• This is a part-time role, on site Monday to Friday, 9:00am - 3:30pm.
• Salary: £28,815 per annum for 30 hours per week (full-time equivalent salary: £33,618). Compensation & Benefits
• 30 days’ annual holiday, plus bank holidays (pro rata)
• Two additional paid volunteering days each year
• Flexible benefits scheme, including family friendly benefits and access to a discount portal
• 4 x salary life assurance
• Up to 10% pension contribution

Note: You must have the right to work in the UK; visa sponsorship is not provided. First-stage interviews online on 4 August 2026. Please apply by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role. For questions, email Talent Specialist Jo at [email protected].