Community Liaison Officer

Job Title: Community Liaison Officer

Reporting to: Project Director

Department: BU ASTI – Emmock Project

Company: Omexom (VINCI - Energies)

Purpose of the Role

The Community Liaison Officer (CLO) is responsible for building and maintaining positive, transparent, and proactive relationships between Omexom and local communities affected by its energy and infrastructure projects. The role supports the company’s mission to deliver essential services in a way that respects local needs, fosters trust, and upholds social responsibility.

Key Responsibilities

• 🔹 Community Engagement

• Act as the primary point of contact for local communities, community leaders, schools, NGOs, and local authorities.

• Organise and lead community meetings, site visits, information sessions, and stakeholder consultations.

• Identify potential concerns or opposition early and help address them constructively.

• 🔹 Communication & Transparency

• Prepare clear and accessible communications (letters, newsletters, posters, and social media updates) regarding project progress, activities, and potential impacts.

• Support crisis communication and issue management if necessary.

• Maintain a log of community queries, feedback, and actions taken.

• 🔹 CSR and Local Inclusion:

• Support implementation of local employment and social value initiatives, including volunteering, educational partnerships, and sponsorships.

• Promote community benefits associated with Omexom presence, such as environmental improvement, safety awareness, or support for local events.

• 🔹 Internal Liaison:

• Provide project teams with insights into community sentiment and risks.

• Brief internal stakeholders on engagement plans and public feedback.

• Collaborate with HSE, Communications, and Operations teams to ensure alignment between project activities and community interests.

• Key Competencies:

• Stakeholder Engagement and Relationship Management

• Communication and Presentation Skills

• Conflict Resolution and Negotiation

• Community Awareness and Social Value Delivery

• Planning, Organisation and Time Management

• Problem Solving and Decision Making

• Influencing and Collaborative Working

• Resilience and Adaptability

• Customer Focus

• Professional Integrity and Accountability

• Health, Safety and Environmental Awareness

• Qualifications & Experience

Consider adding essential skills that employers typically expect from a CLO role:

• Excellent communication and interpersonal skills.

• Ability to build relationships with diverse stakeholders.

• Strong organisational and problem-solving skills.

• Proficiency in Microsoft Office applications.

• Full UK driving licence and willingness to travel within project areas.

Why this role matters at Omexom

As Omexom delivers critical infrastructure that transforms local environments, the Community Liaison Officer ensures that projects are understood, accepted, and ideally welcomed by those most affected. This role helps maintain the company’s social licence to operate, supports compliance with social and environmental commitments, and enhances Omexom reputation as a responsible and trusted partner.