About this role
Communications & Stakeholder Manager -UK
Where you fit in
As Communications & Stakeholder Manager, you will lead Shell UK’s integrated communications and stakeholder engagement strategy—covering all channels (digital, social, owned, earned, and paid) and build a valuable strategic network of stakeholders that matter to Shell with non-governmental stakeholders. You’ll craft compelling narratives, deliver high-impact campaigns, and build networks that enhance Shell’s reputation and position in the UK. You’ll also oversee corporate relations support for Shell in Scotland, including social performance activities, and act as a key partner in crisis preparedness and response.
What you’ll be doing
You’ll be part of the senior UK Corporate Relations leadership group and a close partner to Government & Policy, Social Investment, Group Media Relations, and the UK Country Chair team—operating as one integrated function in service of the UK Country Strategy and Group priorities
Strategic communications leadership:
Own Shell’s UK country internal and external communications strategy; deliver integrated campaigns aligned to UK Country and Group priorities
Stakeholder engagement:
Lead engagement plans for the UK Country Chair team; build and maintain strategic networks with opinion leaders and influencers
Reputation planning:
Drive UK reputation strategy and integrate with social investment and government & policy for a campaigning approach
Content & channels:
Oversee creation of bold, best-in-class content across platforms; champion data-driven channel strategies and emerging technologies (including AI)
Social performance:
Lead social impact management for UK assets/projects; ensure continuous improvement and assurance activities (e.g. internal community impact audits)
Crisis preparedness:
Act as Shell UK country communications lead for crisis response and emergency preparedness for assets
Leadership & operations:
Manage a team of six plus contractors; oversee a significant creative/content budget and Shell’s British Cycling sponsorship; set strategy for agency support
Executive enablement:
Coach senior leaders on communications and engagement strategies; advise on communications and cultural transformation
What you’ll bring
We’re looking for an experienced senior communications and stakeholder professional who combines strategic acuity with creativity and resilience, someone who thrives in complex environments and delivers at pace.
Extensive years of experience in senior communications roles—agency, in-house, or journalism—with significant experience managing complex reputational issues in multinati