Communications and Member Engagement Associate

This role is dedicated to enhancing the visibility and engagement of SLCCIA members by managing communications, overseeing digital presence, and executing high-quality events. The position is vital for demonstrating value to members, partners, and sponsors while driving active participation through strategic content delivery and event coordination.

Responsibilities

• Draft and produce newsletters, social media updates, website content, and member notices utilizing information supplied by the Secretariat and Committees.

• Manage the content and events schedule by collecting inputs from team members and monitoring publication deadlines, invitations, and follow-up actions.

• Assist in the organization and execution of the annual Chamber Dinner and quarterly Business Lunch series, handling workplans, invitations, RSVPs, attendee lists, and logistical arrangements.

• Track sponsor and partner prospects, and aid in the preparation of sponsorship materials, correspondence, and follow-up documentation.

• Ensure the accuracy of distribution lists for members, stakeholders, media, and events, including routine data maintenance and contact verification.

• Collect approved photographs, member narratives, testimonials, and event highlights, securing necessary permissions for use in communications and reports.

• Track digital and event engagement metrics, gather participant feedback, and generate concise performance summaries following events or communication campaigns.

• Adhere to SLCCIA branding guidelines, approval workflows, and confidentiality protocols, escalating sensitive media inquiries or reputation concerns prior to publication.

Requirements

• Proven ability to prepare diverse communication materials including newsletters, digital posts, and web content.

• Strong organizational skills for maintaining calendars, tracking deadlines, and managing event logistics.

• Experience in supporting the planning and delivery of corporate events and managing participant data.

• Competence in maintaining accurate databases and distribution lists with attention to detail.

• Capability to gather and curate visual and written content while ensuring proper consent is obtained.

• Skill in monitoring engagement metrics and compiling performance reports.

• Familiarity with brand compliance, confidentiality standards, and crisis escalation procedures.