About this role
Company Description
At Entertainment Travel Associates, we specialize in delivering exceptional travel experiences through innovation, outstanding customer service, and meaningful partnerships. Our team is passionate about creating memorable journeys while helping businesses and clients discover tailored travel solutions. We believe in collaboration, professional development, and providing every team member with the opportunity to grow and make a lasting impact.
Job Description
Position Summary
We are looking for a Communications Agent to help share company information, answer general inquiries, and support customer-facing communication initiatives. This role is suited to someone who communicates confidently, enjoys interacting with different audiences, and can present information clearly.
Responsibilities
- Communicate information about company services, products, and promotions.
- Respond to general inquiries and direct specialized questions appropriately.
- Support promotional outreach and customer engagement activities.
- Help prepare informational materials for events and public-facing initiatives.
- Deliver consistent and accurate messaging during customer interactions.
- Assist with coordinating communication activities and schedules.
- Gather customer questions and feedback to identify common needs.
- Share relevant updates with team members.
- Help maintain professional communication standards at events and other assigned activities.
Benefits
- Paid training.
- Hands-on communications experience.
- Professional development opportunities.
- Collaborative work environment.
- Opportunities for career growth.
- Competitive compensation.
Qualifications
- High school diploma or equivalent.
- Strong verbal and interpersonal communication skills.
- Clear, professional, and approachable communication style.
- Good organization and attention to detail.
- Comfortable speaking with customers and diverse audiences.
- Ability to work well with a team and manage changing priorities.
- Previous communications, customer service, retail, or promotional experience is helpful but not required.
Additional Information
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Competitive salary of $52,000 – $58,000 annually
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Professional leadership development and training
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Career advancement opportunities
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Opportunities to develop management and business skills
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Hands-on experience with business operations
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Supportive and collaborative team environment
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Opportunities to take on greater responsibilities as you grow
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Performance-driven career development
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Long-term professional growth within the organization