Communications Advisor

About the Role As a Communications Advisor, you will play a key role in developing and delivering high-quality multichannel communications products and implementing stakeholder and community engagement activities to support major construction projects. This position is based in Quebec City for the Quebec Tramway project – Preparatory works. You are a proactive, versatile communications professional who can manage a wide range of projects and initiatives and excel at translating technical information into engaging, accessible content. What You'll Do

• Create timely, informative, and engaging content to raise awareness and support construction projects.
• Strengthen trust, understanding and credibility among key stakeholders, residents, community groups and the public by supporting integrated, proactive communications and community mobilization and stakeholder relations initiatives.
• Measure quality, performance and outcomes of strategic communication objectives by developing, implementing and disseminating metrics and reports; track and report progress to internal and external audiences.
• Maintain a database of public communications/contacts/requests to log inquiries, actions and outcomes.
• Use multimedia and digital content techniques to support project information and related materials, including brochures, fact sheets, handouts, documents, and presentations.
• Write and publish articles to support project, district, company and employee communications initiatives.
• Collaborate with other professionals to build a high-performing integrated communications and stakeholder mobilization team. What We're Looking For
• Degree in communications, journalism, public relations, political science, public administration or related fields.
• 3–5 years of progressive experience in communications, customer service or community engagement in public or private sector, or a combination of education, training and experience considered equivalent.
• Experience in project management to lead, manage and track multiple projects concurrently within tight deadlines, and monitor project performance.
• Interpersonal, analytical and problem-solving skills, political acumen, initiative, tact and diplomacy.
• Ability to establish constructive and effective relationships and collaborate with colleagues and stakeholders to build consensus or influence decisions.
• Ability to work in high-intensity, demanding situations, with a track record of meeting deadlines and project expectations, with rigorous attention to detail.
• Interpersonal and communication skills (oral/written/presentation/listening) to develop and implement communication plans and materials and address community and stakeholder concerns.
• Strong ethics with the ability to maintain confidentiality.
• Prior experience in large-scale infrastructure projects is an asset.
• Modern communications techniques, multimedia and software applications (e.g., desktop publishing, word processing, website creation).
• Bilingual in French (oral and written). Nice to Have
• Prior experience in large-scale infrastructure projects (asset).