Commercial Manager

About the Role You will join the International commercial team as a Commercial Manager focusing on the Guardian platform within the Emergency Services Mobile Communications Programme (ESMCP). Your role is to lead strategic commercial activity across major contracts, ensuring delivery of critical Guardian services for UK blue-light customers while coordinating with legal, finance, and operations. What You'll Do

• Lead the full 3rd party contract lifecycle for Guardian-related contracts, from mobilisation and performance management to renewal or exit strategies.
• Lead negotiations for complex contract changes, renewals, and new service agreements; ensure all commercial agreements align with company strategy, risk appetite, and DOA processes.
• Provide expert guidance on UK and European contract law, data protection, and regulatory requirements; coordinate with legal and commercial teams; maintain ISO 9001 and ISO 2000 standards as contractual commitments.
• Monitor supplier performance against SLAs and KPIs; drive continuous improvement through SIPs; identify, assess, and mitigate commercial and supply chain risks with robust contingency plans.
• Oversee supplier costs to ensure compliance with agreed contract rates; validate charges and service credits; collaborate with finance to track expenditures and identify cost-saving opportunities.
• Act as central point of contact for internal and external stakeholders, including senior leadership, technical operational leads, legal, and finance; chair strategic supplier review meetings.
• Support procurement team and develop commercial acumen within the team. What We're Looking For
• Bachelor’s degree in Law, Business, Commercial Management, or a related field.
• 5+ years of demonstrable experience in contract or supplier management within the telecommunications, IT services, or mission-critical infrastructure sectors.
• Comprehensive understanding of English contract law with working knowledge of relevant European regulatory frameworks; data protection experience.
• Proven success negotiating complex commercial agreements and managing high-value, multi-site service portfolios.
• The role currently has no direct reports.
• Expertise in document drafting, review, and contract lifecycle management software; strong analytical skills to interpret performance data and financial models.
• Excellent interpersonal and influencing skills; comfortable presenting to and negotiating with senior executive stakeholders.
• Full UK driving license and willingness to travel within the UK. Nice to Have
• Membership or certification from a relevant body (e.g., MCIPS or WorldCC) is highly desirable. Compensation & Benefits
• Salary: Not disclosed in the posting.
• Benefits: Not disclosed in the posting.