Commercial Manager Marine (m/w/d)
About this role
About the Role For our marine service business we are looking for a committed leader who professionally manages customer relationships, reliably oversees service contracts and individual orders, and actively drives the further development of efficient processes. This position reports directly to the Head of Operations and works closely with Sales, Engineering, our Workshops, and HR. What You'll Do
- Ensure successful commercial and technical support and advisory services for marine end customers
- Ensure successful planning, management, and follow-up of service contracts, individual orders, and customer service deployments
- Ensure professional customer communication, high quality standards, adherence to deadlines, and achievement of commercial targets
- Monitor relevant KPIs and derive and implement improvement measures
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