About this role
Job title: Commercial Liability Claims Adjuster, TPA Oversight
About the Role At AIG, we are reimagining the way we help customers to manage risk. Join us as a Commercial Liability Claims Adjuster, TPA Oversight to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.
What You'll Do
- Analyze and process first party property damage claims by investigating and gathering information to determine exposure; ensure proactive claims handling aimed at the prompt and cost-effective resolution of claims through well-developed action plans.
- Determine need for and direct independent adjusters to gather information to determine exposure on the claim and control their costs.
- Identify and evaluate coverage issues; prepare comprehensive coverage letters with supervisory review and analysis; retain and provide direction to coverage counsel when necessary.
- Assess exposure and resolve claim within established evaluation. Maintain diaries and complete tasks within required timeframes as set forth by department guidelines; ensure claim files are timely and properly documented with clear and concise analysis on coverage, damages, reserves, and liability including an action plan for resolution.
- Process and pay invoices within a timely manner.
- Coordinate vendor referrals for additional investigation and/or litigation management.
- Calculate and assign timely and appropriate reserves; monitor reserve accuracy throughout the life of the claim.
- Refer case as appropriate to supervisor and management. Respond to requests or directions in a professional and timely manner.
- Attend arbitrations, mediations, settlement conference and trials.
- Successfully complete required State licensing examinations and continuing education requirement.
- Communicate with all internal business partners including underwriters to make sure underwriting is aware of large losses and industry trends.
- Partner with TPA Governance and Relationship Management to help TPAs and Insureds comply with claim handling and reporting guidelines.
- Work with TPA Claims Financial to check the accuracy of TPA financials ensuring alignment with TTPO financials.