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Commercial Credit Support

American Express
Bangkok, Central, Thailand
Hybrid

About this role

Commercial Credit Support

The Commercial Credit Support role provides operational and administrative support to the Commercial Credit team by ensuring accurate reporting, timely task completion, effective coordination, and reliable data management. This position is suitable for an internal candidate who demonstrates strong attention to detail, ownership of daily processes, and the ability to collaborate effectively across the team.

Responsibilities

  • Manage daily operational reports and ensure all assigned reporting timelines, deadlines, and schedules are met.
  • Track and record daily production activities, including worklists, inbound and outbound emails, CLICs, overdue accounts, and cancelled accounts within required timelines.
  • Support administrative and operational activities such as data entry, document preparation, filing, and maintaining shared records.
  • Prioritize multiple tasks effectively while maintaining accuracy, timeliness, and attention to detail.
  • Maintain accurate records and update shared files to support data integrity, informed decision-making, and smooth workflow management.
  • Communicate clearly through email and phone, relay important updates within the team, and support effective coordination across stakeholders.
  • Collaborate with team members to follow established procedures, support daily operations, and contribute to continuous process impr

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