Commercial Administrative Specialist

Commercial Administrative Specialist at SavATree

Overview

Compensation: $25-30 hourly

About the role

SavATree’s National Commercial Accounts team keeps service moving for commercial customers across the country. We’re hiring a Commercial Administrative Specialist (CAS) to serve as a key support resource to our Commercial Arborists and National Account Managers. This full-time, high-volume role is built for someone who’s organized, detail-driven, and ready to own the day-to-day that keeps national commercial accounts running — from proposals and billing to client service and compliance.

What you’ll do

• DAILY OPERATIONS

• Support Arborists and National Account Managers day to day; monitor shared commercial inboxes (24–48 hour response)

• Draft and format proposals and formal client documentation; generate and process incoming leads

• Answer inbound calls, schedule appointments, maintain Arborist calendars, and confirm dates with routing and branches

• Process daily invoices, customer payments, cancellations (SERs), authorizations, and off-stop reports

• Maintain Prodeo data accuracy — client records, labor hours for multi-day GTC jobs, and account integrity

• Request certificates of insurance, manage lien waivers, and review contracts, bid details, and jurisdictional requirements

• WEEKLY BILLING & REPORTING

• Process weekly, bi-weekly, and monthly billing, plus manual and special invoicing

• Prepare AR compliance updates, 50-day follow-ups, and commercial AR reporting

• Print GTC “Printed Not Done” reports, audit non-finalized estimates, and process Arborist comments and Stop-by Reports

• Maintain Commercial Prospect Reports and subcontractor records; support weekly debriefs and dashboard reviews

• AS-NEEDED & SPECIALIZED

• Manage vendor portals, subcontractor/DOT compliance, permits, prevailing wage, and pre-bid documentation

• Conduct annual renewal processing (PHC/Lawn/GTC: September–December · Décor: August–October)

• Maintain commercial master lists, Smartsheets, and mapping tools; manage quarterly temporary holds

What we offer

• A full-time, stable role on a growing national commercial team
• Direct mentorship from the National Commercial Account Manager and Commercial Administration team
• Hands-on ownership of accounts, systems, and client relationships

Who you’ll work with

You’ll partner daily with our Commercial Arborists, National Account Managers, and Commercial Administration team, report to the National Commercial Account Manager, and connect regularly with branch teams across the country.

What we’re looking for

• Prior experience in administrative support, account management, or customer service — commercial or B2B preferred
• Strong attention to detail and comfort with high-volume work across multiple accounts, calendars, and deadlines
• Clear, professional communication over phone and email
• Working knowledge of Microsoft 365 (Outlook, Excel, Teams) and the ability to learn Prodeo and Dynamics 365 quickly
• Reliable and independent once you’re up to speed, with a dependable internet connection and a quiet space to take calls

Nice to have

• Direct experience with Prodeo, Microsoft Dynamics 365, or a comparable CRM or work-order system
• Exposure to billing, AR, or compliance documentation (COIs, lien waivers, prevailing wage)
• Background in the green industry, field services, or another route-based or branch business

Work environment

This is a fully remote, home-office role with regular phone and video communication during standard business hours in your local time zone; in-office work is optional near a SavATree branch.

This position is remote however, you must reside in one of the following states Arizona, California, Colorado, Connecticut, Delaware, Florida, Georgia, Idaho, Illinois, Indiana, Kentucky, Maryland, Massachusetts, Michigan, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, Washington, or Wisconsin.

Apply

Join Our Talent Network

Featured Jobs

Tree Crew Leader

Location

Fort Worth, TX

Category

Tree Service

Job Type

Full-Time

Job Number

TREEC009697

Crew Lead Tree Climber

What We Offer

At SavATree, your success is our priority. Here’s how we invest in you:

Compensation: Competitive pay based on experience, skill level, and responsibilities.

Benefits: Health and dental insurance, paid time off, 401(k) Savings Plan, Flexible Spending Plan, and an Equipment Account.

Time Off: Time-off to support your work/life balance

Training & Development: Extensive training opportunities, including leadership de

Ground Operations Specialist

Location

Vineyard Haven, MA

Category

Tree Service

Job Type

Full-Time

Job Number

GROUN009695

General Tree Care – SavATree

What We Offer

• Compensation: Competitive pay based on experience, skill level, and responsibilities

• Benefits: Health and dental insurance, paid time off, 401(k) Savings Plan, and Flexible Spending Plan

• Time Off: Paid time off to support your work/life balance

• Career Growth & Development: Extensive training, continuing education, and opportunities to grow your career in arboriculture

• Team & Collaborative Environment: Work alongside some of the best trained and equipped professionals in the industry, with a strong emphasis on safety, quality, and teamwork

Arborist Apprentice

Location

Surrey, BC

Category

Tree Service

Job Type

Full-Time

Job Number

ARBOR009692

Arborist Apprentice Purpose: Assists crew members in arboricultural practices while providing the highest performance in safety, quality, efficiency, and customer service when required.